Service rating : Everything arrived when it was supposed to, the instrument was perfect and obviously checked so it reached me in tip top condition. Great service from a top class outfit.Product : It's quality is outstanding.
Yes to both questions
Service rating : Great serviceProduct : just what was needed......
Service rating : Good products, but the valve oil was designed for woodwind keys not valves.Product : Works well at cleaning the tuning slide and lead pipe
Service rating : Excellent service, letting me choose between clarinet mouthpieces in my own time, with a selection of reeds. I felt welcomed - was remembered on my return visit a week later - and was able to consider fully the options available. The assistant suggested suitable options where I had no experience, and remembered my name. I wish I had asked his, to return the compliment - next time. As my embouchure and ability develops I am sure I will want to return to see what other practical improvements can enhance my performance.Product : I/m enjoying the challenge as well as the achievements of these pieces, which were recommended by my teacher. I had already enjoyed recordings of them. I thought this review referred to my later visit to Dawkes to choose a clarinet mouthpiece upgrade, and this is what previous comments addressed.
Fantastic customer service from Linda and Abi (woodwind repair). Thank again!
Excellent service, quick delivery and top quality items received.
Service rating : They repaired my son's saxophone perfectly at a very reasonable cost (Dent in bottom and upper key not sealing properly. The communication was good and the team were very helpful. The courier service was prompt and efficient. I would recommend Dawlkes Wind instrument repair shop.Product : The saxophone is now playing in tune and working perfectly, many thanks
Service rating : The product was in stock and it was delivered quicker than I thought it would be.Product : These reeds are always very consistent and of excellent value for money.
Service rating : Quick and efficient with an easy to navigate website. Found exactly what I needed and received it within 2 days.Product : Perfect for the job. Exactly the right measurements.
Received purchase on time. Good communication.
Service rating : Immediate shipping, reasonable international shipping costProduct : Reasonable price for spare parts
Service rating : Everything arrived safely and in good time. First class service - I've purchased from from Dawkes in the past and will continue to use them in the future.Product : Holds the reed securely and seems to give a good sound and response on my metal link.
Another order filled in a timely manor and received in good time. My order was placed and shipped to Canada.
Service rating : The service was quick and efficient. The website is easy to use and navigate. I always use Dawkes for all my musical needs.Product : This is a very simple and easy to use stand for my soprano sax. It is very well designed and built.It is compact and designed to fit into the bell of a straight sax, but I am not very happy to do that yet, because my case seems a bit too tight for a comfortable fit. Not a fault of the product.Recommended.
Good and quick
Service rating : ReliableProduct : Acceptable and suit purpose at price paid
Called sales lady ahead of purchase. Very helpful. Clarified size requirements. Item fitted well
Fast, reliable online service. Recommended!
Service rating : Great service. Prompt dispatch and items well packed. Thank you. I will be buying other items from you in the future.Product : I have used these lights before and they are excellent. A number of my students have also bought them.