Reviews shown below are collected by Feefo, independently of Dawkes Music.

Date Product Score Customer Comment

Soprano Sax Spring Set

  • Customer also bought: .... :
  • Screw - Pivot - Headless
  • Thin Hard Felt Brown Leather - Flat Metal Disc and Rivet Saxophone Pad - Pad Size 33.5
  • Liquid Shellac - 60ml Pot
  • Cork 15cmx10cm Thickness 1.5mm
  • Cork 15cmx10cm Thickness 1.0mm
  • Sheet Felt - 100x300x1.5mm Treated Pressed White
Service:-
Product:nyt

Prompt service however many saxophone repair items I wish to purchase where out of stock.

Windcraft Bb Clarinet Ligature - USA Nickel Plated

  • Customer also bought: .... :
  • Windcraft Bb Clarinet Mouthpiece Cap - USA Plastic
  • Windcraft Student Bb Clarinet Mouthpiece - Plastic
  • Clarinet Reed Selection Pack - USA Cut - Strength Soft
Service:++
Product:nyt

Good price, fast shipping.

Cork 15cmx10cm Thickness 1.5mm

  • Customer also bought: .... :
  • RB 346 J-Flex 220 Grit 1m x 25mm Strip
  • Evo Stick Impact Adhesive Small Tubes
Service:++

I got excellent advice I would need to repair the swan neck of my soprano sax. The parts ordered,although not exactly what was required, they being out of stock,enabled me as a novice to easily effect a 'repair and restore it quickly to a playable condition. Thank you. Arthur

Really Easy Flute Chart Hits Book & Cd

Service:-
Product:+

Service rating : Good when they rang to tell me my book was out of stock but they would send me a copy using Saturday delivery the following week if I agreed but poor when it didn't arrive until the following Wednesday which meant we didn't have it for my son's last lesson of term. Overall disappointing but would have been good if it had arrived as promised.
Product : Exactly what we expected.


On 22-Jul-2017 the supplier responded:
Hi, 
Thank you for your feedback as we always aim to improve our service.
On this occasion, we were relying on Royal Mail service to deliver as promised.
We do hope that you will feel confident to order with us again as our ethos is to create, inspire and support musicians.
All the very best with your son's flute playing and if we can be of assistance, we will be delighted to oblige.
Best regards, 
Linda at Dawkes

Cork 15cmx10cm Thickness 1.0mm

Service:-
Product:+

Service rating : Having reviewed the Dawkes products (for replacing my saxophone neck cork) I enquired about dimensions of the "preformed" cylindrical cork as none were given- just a photo. At the most economical price it was at least worthwhile seeing if it had a chance of fitting without too much sanding down. The need to effect a repair soon overcame the long time delay in the response from Dawkes and I went ahead and ordered the (much more expensive) cork sheet (1mm) as this was clearly the correct thickness from my measurements of the original cork.
This part of the story is the good bit and the cork was delivered promptly and I made the repair.But it would have been so much better if Dawkes had replied sooner to my original enquiry.
Product : Although absurdly expensive, a good product which was easy to work and has made a good replacement with plenty left over for other sax or clarinet jobs involving cork.


On 22-Jul-2017 the supplier responded:
Hi,
Thank you for your feedback as we aim to constantly improve our service.
We will look into why it took so long to respond to you however, please feel welcome to give us a phone call and we will promptly assist you.
With regards to the price, we check our pricing regularly and we do provide a synthetic version of the cork, for future reference.
If we can be of any further assistance, we will be very happy to help.
Best regards,
Linda at Dawkes

Pisoni Oboe Tools - Octave Insert Remover

  • Customer also bought: .... :
  • Cork Pads - Pad Size 8
Service:++
Product:--

Service rating : The tool didn't fit my oboe, but Dawkes refunded the purchase immediately, no questions asked.
Product : The tool didn't fit the octave inserts on my Kruel oboe.

K&M Piccolo Stand - 15265 - Attaches to Music Stand

Service:++
Product:++

Service rating : The website was easy to use. The product is perfect- I was worried that the piccolo would wobble on the stand but it doesn't. Delivery was quick
Product : Sturdy and easy to fit/adjust

Finger Button - Tuba Corton/B&H400/AK

Service:+
Product:+

Service rating : Quick delivery and good quality parts. Would use again for sure
Product : Quick delivery and good quality parts at a fantastic price. Would recommend and use again for sure.

Buffet Cork Grease Lipstick

  • Customer also bought: .... :
  • Guest Spot Gershwin Clarinet Book & Cd
Service:++

Delivered goods promised ahead of expectations.

Neck Tenon Expander - Sax and Bass Clarinet

Service:++
Product:++

Service rating : Snelle levering en goed product !
Product : Nice product, works easy !

Flat Spring - Blue Steel - 13.0mm long x 0.28mm thick

  • Customer also bought: .... :
  • Flat Spring - Blue Steel - 16.5mm long x 0.41mm thick
  • Flat Spring - Blue Steel - 22.0mm long x 0.41mm thick
  • Flat Spring - Blue Steel - 25.0mm long x 0.43mm thick
  • Flat Spring - Blue Steel - 30.0mm long x 0.46mm thick
  • Premium Deluxe Brown Leather Clarinet Pad
  • Premium Deluxe Brown Leather Clarinet Pad
  • Premium Deluxe Brown Leather Clarinet Pad
  • Premium Deluxe Brown Leather Clarinet Pad
  • Premium Deluxe Brown Leather Clarinet Pad
  • Evo Stick Impact Adhesive Small Tubes
Service:+

Good service, shipping a bif dear when outside of the uk

La Tromba T1 Valve Oil - 1 Litre

Service:++
Product:++

Service rating : Все отлично,быстро пришло! Спасибо
Product : Все понравилось! Обязательно буду у вас заказывать!


On 15-Jul-2017 the supplier responded:
Спасибо за ваш отзыв. Мы будем рады помочь.

BG Mouthpiece Patch - Black Small Soft 0.8 mm thick

Service:++
Product:++

Service rating : Brilliant friendly helpful great quick delivery
Product : Do what they say on the label

Grenadilla Wood Powder Chips for Hot Stuff Glue 315ml

Service:++
Product:++

Service rating : Excellent in every way Thank you .
Product : Very fast delivery, first class product

Waterkey Spring - Jupiter Trombone

  • Customer also bought: .... :
  • Waterkey Rubber Cork Stop - Jupiter
Service:++
Product:nyt

Very quick service, and good price.

BG A65U Pad Dryer for Clarinet Flute Oboe or Bassoon

Service:++

Prompt and safe delivery. Well done.

Pearl for finger button 13.6mm

Service:++
Product:++

Service rating : Prompt, well packaged delivery and at a very competitive price too.
Product : Great price and a quality item.

Thin Yellow Skin Flute Pad - Pad Size 18

  • Customer also bought: .... :
  • Thin Yellow Skin Flute Pad - Pad Size 16.5
  • Thin Yellow Skin Flute Pad - Pad Size 19.5
  • Yellow Skin Flute Pad - Pad Size 12
  • Packet of 100 washers of assorted sizes
  • Flute Pad Seating Clip
Service:++

Flute pads etc as advertised, quick delivery. No problems. Recommended.

Budget Bb Clarinet Case

Service:++
Product:++

Service rating : I found what I wanted easily. The order process was clear and short. Delivery was prompt and when stated. Thank you :-)
Product : The quality I expected from Dawkes. Thank you :-)

Warburton P.E.T.E Brass Player Embouchure Trainer - Silver Plated

Service:+
Product:nyt

Good service, goods despatched promptly, items as described.

Yamaha YCL 255 Clarinet Adjustable Thumb Rest

Service:++
Product:nyt

Extremely prompt service. Item was despatched by Dawkes on the same day as I ordered it. Received via 2nd class mail and the Thumb Rest is now fixed on my clarinet. Delighted (and slightly amazed) that I was able to attach it to the clarinet myself. Originally I was going to order the part from a local music shop, but after waiting six weeks they told me they had not been able to find the correct thumb rest. I suggested that in future they should contact Dawkes who provide a fantastic service.

Assembly Board for Clarinet

Service:++

Grazie 😃

Superslick Valve Oil

Service:++
Product:nyt

Quick and easy transaction. Helpful on the phone.

Ton Kooiman Clarinet Thumb Rest and Support Etude III

  • Customer also bought: .... :
  • BG Clarinet and Oboe Thumb Rest Cushion
Service:++
Product:-

Service rating : I'd been thinking of trying the Ton Kooiman thumbrest for a while but didn't have time to visit the shop to try it out. So I bought one on-line instead and spent some time with it at home. I decided not to keep it in the end (would've meant drilling new holes in my old Selmer 10G clarinet; I found the thumb position good but the openness of the whole right-hand position not so good). Dawkes refunded the money with a courtesy phone call and no fuss. Proper customer service.
Product : It didn't work for me - but I knew I could try it out and get a refund if necessary. It would help if the manufacturer could publish a technical specification on-line so that you could work out if your clarinet would need new holes drilling or not. My Selmer 10G would have required new holes, and that was one consideration against keeping the Kooiman thumbrest.

Instrument Repairs

Service:-
Product:nyt

You did a really good job on my instrument, but I sent an email with a question and got no reply, which is why I am leaving 3 stars only.


On 15-Jul-2017 the supplier responded:
Hello,

Was the question; "Out of interest, do you guys repair tubas / sousaphone?"

There was a reply to this on 22/06/17;
Hi,

Yes, indeed we do! Have you got something specific you would like us to look at? We can offer general servicing, or sometimes Sousaphones require more involved body work but I'm sure we can help.

Kind Regards
Dawkes Music Repair Dept

Perhaps the email ended up in your spam folder.  We are finding this happens if your spam filter is very strong.

Best regards,
Linda at Dawkes

TGI Music Stand with Bag - MS450 Lightweight Black

Service:++
Product:nyt

Brilliant customer service as always. I live in France and it is never a problem ordering anything from Dawkes. Item arrived promptly and well-packaged. It's so much easier ordering online from Dawkes in the UK rather than trying to find what I want over here! Highly recommended service.

Clarinet Spring Set

Service:++
Product:++

Service rating : Service was good and my order crossed the pond in good time..
Product : Good service and fast response

Vandoren MO Clarinet Ligature and Cap - Black

Service:++
Product:++

Service rating : Good advice and quick dispatch. Detailed advice for matching ligature to a new mouthpiece, including a link with more in formation. Prompt free dispatch,
Product : The best ligature I have ever bought. It matches my mouthpiece perfectly.

Make sure you tell Dawkes what your current setup is for your clarinet.

Hercules DS532BB Alto or Tenor Saxophone Stand with Flute or Clarinet Peg

Service:++
Product:++

Service rating : Stand ordered on Friday and delivered first thing Monday morning!!!
Product : Tough and stable! Essential requirements for stage work!

Rental Vincent Bach Curved Soprano Saxophone

Service:++
Product:++

Service rating : Timely delivery, with good warning of arrival date. Good instrument, with all the necessary extras (case, pull-through, reeds etc.)
Product : A good mid-tier instrument, which plays well and feels good under the fingers.

Fibracell Premiere Alto Sax Reed - Strength 2.5

Service:++
Product:nyt

I only needed a Fibracell reed but quickly. Received by post at a reasonable p&p price.

BG Bb Clarinet Mouthpiece Cap - Plastic

  • Customer also bought: .... :
  • Mouthpiece Mouse Mop - Clarinet/Alto Sax/Tenor Sax - Colours May Vary
  • Windcraft Cork Grease - Lipstick Tube
Service:++
Product:++

Service rating : Very speedy, and all in order and just what I needed.
Product : Good product as I have had before.

HW Brass Saver - Trumpet (Set of 2 Brushes)

  • Customer also bought: .... :
  • Windcraft Mouthpiece Brush
Service:++
Product:nyt

As described, quick delivery, good value

Screw - Key Guard - MKVI

Service:++

They had what I needed for my Mark VI sax and shipped the parts instantly. I will buy from them again if needed

Yamaha Rod Screw - Thumb key - Yamaha Clarinet CS-V-Bb

Service:++

This is a great company. I needed a thumb key screw for my clarinet and they were the only store that could deliver. Thanks Dawkes Music!

Instrument Repairs

Service:++
Product:nyt

They organised a courier to pick up 2 trumpets, they serviced and repaired them and returned them to me. They are excellent and I would not hesitate to recommend them

BG Clarinet and Oboe Thumb Rest Cushion

  • Customer also bought: .... :
  • Korg CA40 Chromatic Tuner - Latest Model
Service:++

Great service, as always!

Cordier Alto Sax Reed Cutter with Regulator

  • Customer also bought: .... :
  • BG Mouthpiece Patch - Clear Large 0.4 mm thick
  • Rico Cork Grease - Lipstick Tube
  • Superslick Silver Cloth
Service:++

Product was as expected

Vandoren Java Tenor Sax Reed - Strength 2.5

  • Customer also bought: .... :
  • BG Mouthpiece Patch - Transparent Large 0.9 mm thick
Service:++
Product:+

Service rating : Prompt delivery exactly as per order.
Product : These reeds suit me well with my Selmer C* mouthpiece.

Stop Rod Nut - Nickel Plated

Service:++
Product:++

Service rating : Delivered a part for my sons Bach Strad trumpet.. not available here in Singapore , so being able to order on line and have it delivered so quickly was fantastic - great service- thank you.
Product : Good service - delivered spare part to Singapore promptly- thankyou

Besson Cornet / Trumpet Bent Stem - Lacquer

  • Customer also bought: .... :
  • Paxman Spindle Bearing Oil
  • Paxman Lever Linkage Oil
  • Paxman Piston and Rotor Oil
Service:++
Product:++

Service rating : Excellent service
Product : This works perfectly on my trumpet

Instrument Repairs

Service:++
Product:++

Service rating : The work was completed promptly and to a high standard - the instrument is like new, and the work is guaranteed for three months. The staff are friendly and keen to help in any way they can.
Product : A very professional and competent piece of work.

Instrument Repairs

Service:++
Product:++

Service rating : It's a funny old place. Main shop haven't really grasped customer service.

However, go beyond there and the repairs people were absolutely fantastic. A real passion for their work, going the extra mile and really doing their best. Charming, helpful and thoughtful. A great service.
Product : As above! I think I said it all!

Lever Key Nylon Pin Insert

  • Customer also bought: .... :
  • Nylon Adjusting Screw A/Ab Key
  • La Tromba Key Oil
  • Gonzalez GD Bb Clarinet Reed - Strength 2.75
Service:++
Product:nyt

Très bonne communication, envoi ultra rapide.

Pad Balm - Revitalises Leather Pads

Service:++

No fuss service

Vandoren Standard Bb Clarinet Mouthpiece - Woodwind Mouthpiece B45

Service:++
Product:++

Service rating : As always fast perfect delivery of good quality item
Product : Does the job good all rounder

Rosetti - Valve Guide - Flugel

Service:++
Product:++

Service rating : Easy ordering - fast delivery!
Product : As described, but an uprated part compared to the original which is good!

Screw - Neck Receiver - Yamaha Alto / Tenor / Baritone Sax

Service:+
Product:++

Service rating : Would have been 5 stars but even though this was one small item, ordered before 2pm it didn't get posted until the following day
Product : It did the job. I may not get a chance to put this later so I'll say it here....this job was an emergency, ordered Wed 14th, posted Thur 15th 1st class, didn't arrive till Tue 20th. Not the fault of Dawkes but maybe your distribution/postage system needs reviewing. Could there be an express courier option or would a private postal service be better?


On 30-Jun-2017 the supplier responded:
Hi, Thanks for your recent purchase. Please accept our apologies that the order was not sent 1st class the same day (as ordered before 2pm). The issue of how long Royal Mail takes is a separate problem, although we send 1st class (when selected) that can be 24-72hrs depending on their service. We do offer a next day courier option at the checkout and we'd suggest for emergency jobs where the part is needed the next ay guaranteed we'd suggest choosing the courier option on offer - it's more expensive but that's because it will 100% arrive the next day whereas Royal Mail don't promise that with 1st class. Hope this helps - many thanks again for your custom. 
Kind Regards - Sales Dept

Aulos End Cap Set - 511 Tenor Recorder in Cream

Service:++
Product:++

Service rating : Thank you for sending the caps out so quickly. I bought a recorder that did not have the caps or a case. You got the caps out to me before I needed to take my recorder out on its first day out. Thank you! :-)
Product : It was exactly what I ordered and fits. Thank you.

Yamaha YCL26/34 Clarinet Pad Set - Standard Skin

Service:++

Fast service and just like advertised

Conn - Valve Guide

  • Customer also bought: .... :
  • Conn - Valve Spring
  • Bottom Cap - Conn Director
Service:++

Great website, easy to use

K&M 14300 Sax Stand black

Service:++
Product:nyt

My order was despatched the same day I ordered it and it arrived the following day. I hope the staff get well paid for this!

Flute Mop AS - Silk with Wooden Handle

Service:++

Prompt service from Dawkes Music

Finger Button Pearl - Tenor Horn Corton/B&H400/AK

Service:++

The product arrived in condition, quickly and reasonably priced.

Vandoren Java Tenor Sax Reed - Strength 3.5

  • Customer also bought: .... :
  • Vandoren Java Tenor Sax Reed - Strength 3
Service:++

It's always good

Finger Ring - 3rd Slide - Jupiter 1000 Trumpet

  • Customer also bought: .... :
  • Hook - Brass - B&H/Besson
Service:+
Product:++

Service rating : Recomendaría comprar artículos en Dawkes music ya que me ha llegado todo lo que pedí correctamente, bien empaquetado y con poca demora.
Product : Mis compras han sido satisfactorias, todo lo que pedí está en perfectas condiciones.

Windcraft Clarinet Lyre - Centre Fit in Nickel Plate

  • Customer also bought: .... :
  • Buffet Cork Grease Lipstick
Service:++
Product:++

Service rating : Good, quick service and a good price too.
Product : Item as described - good quality and price

Ishimori Wood Stone Hand Selected Tenor Sax Reeds - box of 5 - Strength 2.5

Service:++
Product:+

Service rating : I appreciate the quick handling of my orders.
Product : Good reeds. Works fine over the whole range of the sax.

Windcraft WSL-110 - Tenor Trombone

  • Customer also bought: .... :
  • Windcraft Mouthpiece Brush
Service:++

Excellent personal and quick service. Definitely recommend.

BG Mouthpiece Patch - Clear Small 0.4 mm thick

  • Customer also bought: .... :
  • Vandoren Bb Clarinet Reeds - Strength 2.5
Service:++
Product:++

Service rating : Fast, efficient and smooth. Items arrive well packed and with little delay.
Communication is swift by email and there seems to be no question that is not dealt with in a very timely manner.
Yes I would highly recommend you to others without fear or favour.
You are also the only Backun Dealer in the UK I was able to locate with an on line service..
Product : Although a trivial purchase, required for my new Crystal mouthpiece, it was delivered within a couple of days.

Gonzalez Jazz Local 627 Tenor Sax Reed - Strength 2.5

Service:++
Product:++

Service rating : Your service was good all the way.
Product : Very good and consistent reeds.

Rental Yamaha Tenor Trombone

  • Customer also bought: .... :
  • Windcraft Mouthpiece Brush
Service:++
Product:+

Service rating : They we're knowledgeable, friendly and quick.
Product : The instrument was delivered clean and in very good condition

Screw - Neck Receiver

  • Customer also bought: .... :
  • Thin Hard Felt Brown Leather - Flat Metal Disc and Rivet Saxophone Pad - Pad Size 40
  • Screw - Key Guard - Selmer Paris Saxophone
Service:--

Good shipping service...but very bad items description


On 15-Jun-2017 the supplier responded:
Dear Mr Alkabani,

Thank you for your feedback.

If there are any items we have sent that are unsuitable, please return them so we may provide you with the best solution.  

Understandably, the 14 day approval period is flexible for orders sent overseas.  Please let us know how we can best help and we will.

Best regards,
Linda at Dawkes Music

Yamaha YAS-280 - Alto Sax

  • Customer also bought: .... :
  • Rico Alto Sax Reed - Strength 1.5
Service:++
Product:++

Service rating : Please hold a stock of yamaha 7* alto mouthpieces. I need 4or 5 a year for various pupils. Thank you. Otherwise service always good.
Product : Mmmmmmmmmmmnnnnnmore characters required!

Budget Trombone Mouthpiece - 12C

  • Customer also bought: .... :
  • Holton Slide Oil - USA
Service:++

great service and a good range of stock

Thumbrest Hook Plastic

Service:++
Product:nyt

prompt service. very good

Vandoren Bb Clarinet Reeds - Strength 2.5

  • Customer also bought: .... :
  • BG Mouthpiece Patch - Black Large Soft 0.8 mm thick
Service:++
Product:nyt

Always first class service. Items are always correct, well packed and arrive on time.

Trombone Lyre Bell Mounted - Finish Lacquer

  • Customer also bought: .... :
  • Superslick Key or Rotor Oil with Needle
Service:+

Swift service

Pre-Cut Key Arm Felt

Service:++
Product:++

Service rating : Although it was an esoteric part, it was low cost, arrived in a timely manner, and worked perfectly.
Product : Did the job just perfectly. One mended flute!

If I were to be picky, perhaps the product could be pre-cut into varying sizes rather than all the same. I had to cut it down with a scalpel.

Thank you.

Selmer Soprano Sax Ligature - Lacquered

Service:++
Product:++

Service rating : Very helpful and knowledgeable. Prompt service.
Product : Works a treat!! Good fit and holds well.

Plasticover Tenor Sax Reed - Strength 3.5

Service:++
Product:+

Service rating : Very speedy. No negative issues.
Product : Reed strength values are not particularly consistent.

Clarinet Reed Selection Pack - French Cut - Strength Medium

  • Customer also bought: .... :
  • Windcraft Cork Grease - Lipstick Tube
Service:++

Prompt and efficient service as usual

Yamaha Plastic Soprano Saxophone Mouthpiece - Woodwind Mouthpiece 5C

  • Customer also bought: .... :
  • Windcraft Mouthpiece Patch Small - Black .8mm
  • Rico Royal Soprano Sax Reed - Strength 2.5
Service:++
Product:nyt

Easy to use website, I found everything I needed. Good communication and speedy delivery.

Buffet BC99521/14 Bb Clarinet Case

  • Customer also bought: .... :
  • Mouthpiece Mouse Mop - Clarinet/Alto Sax/Tenor Sax - Colours May Vary
Service:++

Super nice bag

Rico Clarinet Strap - Black with Leather Thumb Hook Attachment

  • Customer also bought: .... :
  • Rico Cork Grease - Lipstick Tube
  • Mouthpiece Mouse Mop - Clarinet/Alto Sax/Tenor Sax - Colours May Vary
  • Windcraft Bb Clarinet or Flute Swab - Handkerchief
Service:++
Product:++

Service rating : Every time!
Product : Works really well. Comfortable and stable .....

Yamaha YTR-2330 - Bb Trumpet

Service:++
Product:nyt

Really quick and excellent repair to a trumpet and very reasonable cost

BAM Trekking Bass Clarinet to Eb Case

Service:++
Product:++

Service rating : This was my first purchase from a broker in the UK. I had a few reservations until I made contact with Louise. She answered all of my questions in a timely fashion and the transaction was just as smooth as any of the transactions that I've made in the U.S. In fact, I was shocked to see how fast the case was delivered.

Thanks you so much. I am now a regular customer.

Michael Scott
Product : This BAM case is the best on the market!

Meyer Alto Saxophone Mouthpiece Ebonite - Woodwind Mouthpiece 5MM

Service:++
Product:++

Service rating : Good choice of items. Quick despatch. Very pleased with product.
Product : Great mouthpiece, I have used this model for many years. The graded lay provides a full and rich tone. The mid sized 5M suites all styles of playing.

Screw - Neck Receiver - Yamaha Alto / Tenor / Baritone Sax

Service:++
Product:nyt

Whole thing , from ease of ordering on the site,to prompt delivery and realistic price..
Will use again

Rico Bb Clarinet Reeds - Strength 2.5

Service:++
Product:nyt

Good service

BG Bass Clarinet Strap - Leather Neck Pad

Service:++
Product:nyt

The order was dispatched and arrived very quickly and was exactly as ordered. Thanks.

Rental Vincent Bach Curved Soprano Saxophone

Service:++
Product:++

Service rating : Knew their stuff and ready to give advice. Did exactly what they promised.
Product : They delivered exactly what I expected.

K&M Clarinet Stand - 15222 - Plastic - 4 legs

  • Customer also bought: .... :
  • Vandoren Bb Clarinet Reeds - Strength 2.5
Service:++
Product:++

Service rating : Web site easy to use: prompt delivery.
Product : Fits inside the bell, easy to assemble

Ton Kooiman Clarinet Thumb Rest and Support Etude III

Service:++
Product:++

Service rating : fast delivery and decent prices.
Product : best brand for the best player

Vandoren Bb Clarinet Reeds - Strength 3.5

Service:++
Product:++

Service rating : Very efficient service
Product : Good quality reeds and delivered on time

Buffet Clarinet Thumb Rest Cushion

Service:++
Product:nyt

Easy to order , quick and efficient delivery

Leblanc 7214 Bb Clarinet Thumb rest

Service:++
Product:++

Service rating : As a returning customer, I found Dawkes to be fast and courteous and to have the correct part for my clarinet in stock.
Product : Actually had a correct part in stock which is unusual in the UK. Saved the cost of US postages which is ferocious.

Buffet E13 R13 RC (France) - Deluxe Pad Set

  • Customer also bought: .... :
  • BG Mouthpiece Patch - Black Large Soft 0.8 mm thick
Service:++

Easy to use web ordering and fast, efficient delivery.

Buffet Clarinet Thumb Rest Cushion

  • Customer also bought: .... :
  • Windcraft Cork Grease - Lipstick Tube
Service:++
Product:nyt

I always use Dawkes Music as they are specialists and are quick and efficient.

Silk Oboe Mops with Wooden Handles

  • Customer also bought: .... :
  • Windcraft Oboe Reed French Made - Medium
  • Flat Spring - Blue Steel - 36.0mm long x 0.74mm thick
  • Flat Spring - Blue Steel - 30.0mm long x 0.56mm thick
Service:++

quick service,good reeds and springs

Getzen Eterna Cornet Case

Service:++
Product:++

Service rating : Very efficient - very friendly and helpful staff. I would certainly recommend them and would certainly consider using their services again.
Product : Excellent solid and very smart looking case.

Valve Stem - Benge Resno

Service:++

--

BG LD1 Duo Alto Saxophone or Bb Clarinet Ligature and Cap - Gold Plated

Service:+
Product:+

Service rating : I ordered - they delivered.
Product : Good - pity it's designed exclusively for right-handed players.

Finger Hook - Yamaha

  • Customer also bought: .... :
  • Finger Ring - Yamaha Trumpet
  • Finger Button Pearl 12.6mm - Jupiter
  • Yamaha - Waterkey Spring
  • French Horn Cord, 3.05 m length
  • Conn Lyre Screw
  • Trumpet slide stop screw - New Model
Service:-
Product:+

Service rating : No responde los mensajes
No answering messages
Bad item quality (French HOrn Cord)
Product : Esta bien ok
El color no es perfecto.


On 31-May-2017 the supplier responded:
Dear Sir,
Thank you for your feedback as we aim to continually improve our service and products.
I will email you privately with some options however, please know, if any item you order from us is not suitable or you no longer require it, please return it within 14 days for a full refund.
We look forward to supporting you in every way we can.
Best regards,
Linda at Dawkes

Windcraft Bb Clarinet Ligature - USA Nickel Plated

Service:++
Product:++

Service rating : Excellent service. Ligature for clarinet arrived promptly
Product : Ligature is just as required

Yamaha Valve Oil - Regular

  • Customer also bought: .... :
  • Yamaha Valve Oil - Vintage
  • Ultra Pure Regular Tuning Slide Lube
  • Ultra Pure Heavy Tuning Slide Lube
  • REKA Tuba Cleaning Kit
  • Windcraft Mouthpiece Brush
  • Windcraft Valve Casing Brush
  • Yamaha Mouthpiece Cleaner
  • Trombone Cleaning Snake Brush - Vinyl
  • Superslick Slide Cream
  • Windcraft Steri-Spray Cleaner for Mouthpieces - 59ml
  • French Horn Cleaning Snake Brush - Vinyl
  • Paxman Lever Linkage Oil
  • Yamaha Rotor Oil
  • Windcraft / Superslick Screw / Rod / Slide Grease
  • Valve Cleaning Rod for pistons
  • Tapered Waterkey Corks - 12.7mm OD
  • Flute Head Cork 31.5 x 19mm
  • Gloves - White Cotton
  • Silicon Rotor Bumper Cord 6mm - 10cm length
  • Case Wheel - Besson Tuba Case
  • JK Tuba Mouthpiece Exclusive Model Silver Plated - Brass Mouthpiece 6C
Service:++

very good proffesional. thank you

Theo Wanne Slant Signature Tenor Sax Mouthpiece - Woodwind Mouthpiece 7*

Service:++
Product:++

Service rating : The online purchase was straightforward and the product delivered on time. I can't say much more because I haven't used any other service or had to make a return.
Product : I had a lot of hesitation before spending so much money on a mouthpiece but I have to say it was worth it. It's going to take a little time and practice to get the most out of it but I've already noticed the difference in the very low and very high registers - much more consistency and control.

Vandoren 56 Rue Lepic Bb Clarinet Reed - Strength 3

Service:++
Product:++

Service rating : Great service! A company that I can rely on!
Product : They have a very beautiful and consistent sound. My son finds them easier to blow than V12. Hopfully they will do a perfect job in the higher altitudes. I say this because my son participates in MusicAlp Festival which is in the French Alpes and last year he had to file his V12 reeds to make a good sound, so hopefully these ones will do the job perfectly!

Straight Burnisher - 25.4cm

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  • Pencil Magnet
Service:+
Product:+

Service rating : Buena atención al cliente. Lo recomiendo 100%
Product : Aún no he recibido el artículo

Windcraft C Melody Mouthpiece Plastic - USA

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  • BG Mouthpiece Patch - Black Large Soft 0.8 mm thick
Service:++

Excellent service and quick delivery.