Reviews shown below are collected by Feefo, independently of Dawkes Music.

Date Product Score Customer Comment

BG Alto Sax Ligature and Cap L12 - Leather Style

Service:++
Product:++

Service rating : Great product, really made a difference to the tone of my Alto Sax. It arrived quickly.
Product : Great sound and robust product

Rico Royal Tenor Sax Reed - 2.5

  • Customer also bought: .... :
  • Yamaha Powder Papers
  • Vandoren Mouthpiece Patches - .35mm thick
Service:++
Product:++

Service rating : Items delivered quickly. I like to support Dawkes because they have a large stock of spares, should a screw drop out of your Sax!
Product : Good dependable reeds with a high success rate, accurately graded.

Yamaha YAS-275 alto saxophone Repair

Service:++
Product:nyt

Fast and friendly service.

Windcraft Alto/Tenor Sax Pullthrough (colour varies)

  • Customer also bought: .... :
  • Rico Alto Sax Reed - 2.5
Service:++
Product:++

Service rating : the service was excellent the items ordered arrived on time and the price was good
Product : excellent service good product

Cork 15cmx10cm Thickness 1.5mm

Service:++
Product:++

Service rating : I thought your service excellent. Although it was a small item I needed it arrive very promptly and in suitable packaging as it was a small but important and fragile item. Many thanks for such a good service.
Product : Received correct item promptly. Came with very useful instructions to make a good job of replacing cork on recorder joints. Brilliant

Rubber Glue

  • Customer also bought: .... :
  • Waterkey Spring
  • Extra Smooth Imitation Cork Pads - 10
Service:++
Product:nyt

Fast service and fast delivery

J Poechl boxwood clarinet Repair

Service:++
Product:nyt

Awesome repair

Set of 7 Sax Key Levelling Tools

Service:++
Product:++

Service rating : Everything ok, Good product, fast delivery to the Netherlands
Q-Sax
Product : Good product, works easy!

Weinberg Alto Sax Mouthpiece - New York

Service:++
Product:++

Service rating : I placed an order online and paid for it. Then I changed my mind and rang the shop and they changed the order for me. Then I returned the mouthpiece I had purchased because it didn't suit me, and they sent me an email confirming that the mouthpiece had been received and that I would get a refund onto my card.
Product : The reeds were perfect. The mouthpiece was good, but just not suited to me

Buffet Double Clarinet Case cover - Standard Models

Service:++

Quick delivery and quality product.

Selmer Reference 54 Alto sax. Repair

Service:++
Product:++

Service rating : Great customer service and they tried really hard to accommodate my needs
Product : Very happy with the repair

Neotech Neo Sling Black - Regular

Service:++
Product:++

Service rating : Very quick service. Have bought from Dawes before and certainly will again.
Product : Good quality and comfortable

Guard Screw - King 1014 Super Sax

  • Customer also bought: .... :
  • Pivot Screw - Selmer MKVI
  • Conn Screw - Point
Service:++
Product:nyt

Thank you very much. Fast delivery. Will do more shopping from your store.

Shouldered Hard Felt Double Bladder Clarinet Pad - 10

Service:++
Product:nyt

Ordered item received in good time, good condition and as ordered.

Pomarico Crystal Bb Clarinet Mouthpiece - Sapphire

Service:++
Product:+

Service rating : Excellent customer service in that I was not pushed towards the most expensive purchase. My Clarinet was adjusted and fixed by doing what was needed rather than convincing me to do extras. Cost was reasonable as well.
Product : I’m still getting used to the product.

Vandoren Java Tenor Sax Reed - 2.5

Service:++
Product:++

Service rating : Prompt, efficient and helpful
Product : Vandooren always produce reeds of a consistently good quality.

YCL650 Bb Clarinet Repair

Service:++
Product:++

Service rating : We always receive great professional customer service from Dawkes. I would recommend them to anyone with no hesitation.
Product : Fantastic service & excellent approach

Windcraft Baritone Valve Spring Heavy

  • Customer also bought: .... :
  • Besson - Medium Valve Felt Soft Stop
  • Bobcat Mouthpiece Puller
Service:++
Product:nyt

Good website, easy to order, delivered promptly.

Stop Rod Nut - Nickel Plated

Service:++
Product:++

Service rating : Fast, reliable service - as usual.
Product : It's a nut. It screws on, and stuff doesn't fall off anymore.

Wooden Bb Clarinet Reed Case 6 Reeds - Natural

Service:--
Product:--

Service rating : I haven't received the item yet, and am thinking at this point I never will.
Product : I waited, but the reed case, like Godot, did not come.


On 11-Jan-2018 the supplier responded:
Hi,

Thank you for your feedback as it is important to us that we provide the best possible products and service, including our International customers, like yourself.

As we reply on Royal Mail, and then the postal service in the receiving country, there can be delays and especially through December where they have higher volumes of post.

I will message you direct with options so we can resolve this for you promptly.

Best regards, 
Linda at Dawkes Music