Service rating : They helped find the right items on the parts list and delivered on time. Very good service. Product : Right item for the job, can always moan about the price !!!!!
Service rating : Great service.. It was useful being able to try out various instruments in the shop and compare them before brining one home on trial. Chris was very helpful which made for a pleasant time in the shop. One tiny thing to note. In the care instructions for wooden clarinets, it states to use bore oil in the 1st few weeks. It would have been nice to come away with this instead of having to send for it. Having travelled from the north , the visit was worthwhile. Thoroughly recommend this as an option. Product : I saw this clarinet being demonstrated by Julian Bliss. It is everything he says it is.
Service rating : Prompt replies to my questions. The Flute trial and purchase was a very easy process, the staff were extremely helpful. Product : I am really enjoying playing my new flute and extremely happy with my purchase.
Service rating : Easy to use website. Easy to search for the item and purchase. Arrived promptly and in perfect condition. Music teacher said to get some patches. They are great. Thank you. Product : Easy to fit. Follow the instructions. Makes a much more comfortable playing and prevents slips
Communication with Dawkes was easy and very helpful. I bought a yamaha valve guide for an elkhart baritone. Although it fit well, it didnt protrude enough to be effective. Dawkes are obviously very customer focused and extremely professional.
Service rating : I have been using DAWKES for years. They are always able to supply me with clarinet related items, and also latterly alto sax stuff. Staff are very helpful and knowledgeable. Deliveries are usually swift in arriving. Product : I find them to be very reliable to play on. Been using them for years.
Service rating : The online service was easy to navigate and the order arrived promptly on the date given. Product : Available stock was easily found on the website
Service rating : What didn't they do right? Everything from the first enquiry to delivery was fantastic! My sales rep, Kasey, went above and beyond to make sure I was informed throughout the entire process. All of my questions were answered promptly and all of my concerns were addressed. Really amazing first experience with Dawkes Music Service. Thank you so very much for all the help and the amazing saxophone!!! Product : What an amazing horn! So easy to play from the low A up the entire range. Ergonomics feel amazing. Taking a bit of adjustment from my 58' Conn 12M to get the left hand pinky table down (first Yamaha), but it feels great to the hand and very well thought out. Sound is nice and even throughout the entire register. Takes mouthpieces very well. Goes from a bark to a whisper with ease. Couldn't be happier with my purchase!
Service rating : Easy to use website and short delivery times. Product : Offer good value for somebody with sharp front teeth and a high turnover of mouthpiece protectiors
Besson - Medium Valve Felt Soft Stop
Service rating : They helped find the right items on the parts list and delivered on time.
Very good service.
Product : Right item for the job, can always moan about the price !!!!!
Leblanc Serenade II LC511S - Bb Clarinet
Service rating : Great service.. It was useful being able to try out various instruments in the shop and compare them before brining one home on trial. Chris was very helpful which made for a pleasant time in the shop.
One tiny thing to note. In the care instructions for wooden clarinets, it states to use bore oil in the 1st few weeks. It would have been nice to come away with this instead of having to send for it.
Having travelled from the north , the visit was worthwhile. Thoroughly recommend this as an option.
Product : I saw this clarinet being demonstrated by Julian Bliss. It is everything he says it is.
EG Oboe Reed - Beginner
got me the reeds promptly
Barrel - Yamaha YCL-650 Bb Clarinet - 65mm
Excellent! Good rate on shipping too! I’m in Canada and it cost me less to order from England than USA an it takes less time.
Pearl 765E Quantz Forza - Flute
Service rating : Prompt replies to my questions. The Flute trial and purchase was a very easy process, the staff were extremely helpful.
Product : I am really enjoying playing my new flute and extremely happy with my purchase.
BG A10S Mouthpiece Patch - Black Small Soft 0.8mm thick
Service rating : Easy to use website. Easy to search for the item and purchase. Arrived promptly and in perfect condition. Music teacher said to get some patches. They are great. Thank you.
Product : Easy to fit. Follow the instructions. Makes a much more comfortable playing and prevents slips
Clarinet and Woodwind Bore Oil by Professor Weinberg
Easy to find the item on the website.
Only took a couple of days for the order to arrive.
Yamaha - Valve Guide Baritone with metal plate
Communication with Dawkes was easy and very helpful. I bought a yamaha valve guide for an elkhart baritone. Although it fit well, it didnt protrude enough to be effective. Dawkes are obviously very customer focused and extremely professional.
Superslick Slide Oil
I would recommend them.
Vandoren V21 Bb Clarinet Reeds - 3
Service rating : I have been using DAWKES for years. They are always able to supply me with clarinet related items, and also latterly alto sax stuff. Staff are very helpful and knowledgeable. Deliveries are usually swift in arriving.
Product : I find them to be very reliable to play on. Been using them for years.
Otto Link Baritone Saxophone Plastic Cap for Metal Mouthpiece
Service rating : Easy to order, quick delivery
Product : Fits perfectly ..........
Pearl for Besson Finger Button 16.1mm x 1.7mm
Service rating : The online service was easy to navigate and the order arrived promptly on the date given.
Product : Available stock was easily found on the website
Yamaha YBS-82 Custom - Baritone Saxophone
Service rating : What didn't they do right? Everything from the first enquiry to delivery was fantastic! My sales rep, Kasey, went above and beyond to make sure I was informed throughout the entire process. All of my questions were answered promptly and all of my concerns were addressed. Really amazing first experience with Dawkes Music Service. Thank you so very much for all the help and the amazing saxophone!!!
Product : What an amazing horn! So easy to play from the low A up the entire range. Ergonomics feel amazing. Taking a bit of adjustment from my 58' Conn 12M to get the left hand pinky table down (first Yamaha), but it feels great to the hand and very well thought out. Sound is nice and even throughout the entire register. Takes mouthpieces very well. Goes from a bark to a whisper with ease. Couldn't be happier with my purchase!
Testing Corks - Set of 5
excellent service
Valve Spring - Courtois Flugel Horn AC154 / 159
Service rating : Very prompt service and good communication. Recommended.
Product : Very happy to get spares parts for a less known brand.
Superslick Slide Oil
Solid and prompt service
Yamaha YAS-280 - Alto Saxophone
Satisfaction indeed well rendered
Windcraft Mouthpiece Patch Large - Black .8mm
Service rating : Easy to use website and short delivery times.
Product : Offer good value for somebody with sharp front teeth and a high turnover of mouthpiece protectiors
Bach Stradivarius 37S ML Bb Trumpet Repair
Service rating : Trumpet repair new lead pipe
Product : Very good repair I’m very impressed
Selmer MKVI Tenor Saxophone Repair
Service rating : Totally trustworthy. DAWKES is the only place I go as a pro musician.
Product : Always great service. And well done.