All instruments are serviced in our workshops prior to sale. This ensures the best mechanical condition possible.
Any instrument is available on a week trial. Take it to the lesson, play it in the band, make sure it's right for you. If not, we refund the full cost, no quibbles, minus any shipping.
We only sell quality brand used instruments. Careful checks are made before instruments are bought in to ensure it's in good condition and has been well cared for previously.
With the pre sales checks and 7 day approval there is no safer way to obtain a used instrument.
Need some help selecting an instrument or want more information? Please contact us and one of our musicians will get back to you soon.

We want our customers to be totally satisfied with any Instrument purchased from Dawkes Music.
As such we offer a 7 day money back guarantee.
You can trial any instrument at home in your own environment, take it to band, see a teacher and make sure it's what you want.
If you wish to return the instrument we will give you a full refund *, or you can exchange for another model.
* Please note instruments must be returned in original packaging and be in the same condition as received in.

Dawkes Music is a full member of the Music Industries Association.
Recognised by the Government as the UK Music Industry's "leading body" the MIA has a mission statement to "create and encourage music making".
Through association with the MIA Dawkes Music has helped grow music making in the local and wider community.
Dawkes Music have in recent years been awarded various MIA awards including 'Best Independent Retailer, UK'

We are proud members of the National Association of Musical Instrument Repairers.
Dawkes Music has the UK's largest workshops facility with 7 full time repair technicians and other on-site specialists including a mouthpiece maker. This means our customers can expect the highest quality of repairs and importantly top quality pre-sale 'set-up' on all instruments we sell.

Dawkes Music have been selected by Yamaha to be a Pro Custom Dealer due to the vast range of products we stock and due to the expertise we provide during the sale and after sale service. The Pro Custom status can only be gained if a certain level of stock is kept in store and is 'set-up' and ready to play to a professional standard.
After all we sell instruments, not supply boxes!
We offer a 6 month warranty on all Second Hand Instruments we sell.
Our on-site workshop are able to assist you with any routine adjustments and keep your Instrument in top working order. The workshop is open during normal shop hours. If you can't make it to the shop, contact us to make an alternative arrangement.









