Why Buy from Dawkes Music?
Award Winning Service
Buy with confidence knowing that the shop you're dealing with has been voted by the public as the 'Best Classical Instrument Shop' in the UK in 3 of the last 4 years. (Music Industry Association Awards 2011, 2012 & 2014).
Dawkes Music also achieved 99% satisfaction in 2014 and 2015 from thousands of independent customer reviews and was awarded the Feefo Gold Award for customer service.
14 Day Approval
Try your item at home, in a lesson, in the band and make sure it's perfect for you. If you are not convinced we can refund the item in full upon return. (£3 re-stocking fee on any mouthpieces, approval not available on reeds).
All in stock items are usually dispatched within 24 hours, express delivery options are available at the checkout, including next day delivery.
We carefully choose and stock the best products on the market, be it the newest mouthpiece or official replacement spare parts for instruments.
We keep over 8,000 lines in stock covering everything Woodwind & Brass.
We carefully check pricing to ensure our customers get the best deals with unrivalled pre-sale advice and after-sales care.
Top Quality After Sales Service
We have 18 members of staff in-store and on the telephone 6 days a week, and our online service is 24/7. Experience you can trust with over 40 years in the business and a third generation specialist family business.
Why buy Second-hand from Dawkes Music?
All instruments are serviced in our workshops prior to sale. This ensures the best mechanical condition possible.
7 Day Approval
Any instrument is available on a week trial. Take it to the lesson, play it in the band, make sure it's right for you. If not, we refund the full cost, no quibbles, minus any shipping.
All Second Hand Instruments sold come with a full 6 months warranty which covers any routine adjustments you may need.
We only sell quality brand used instruments. Careful checks are made before instruments are bought in to ensure it's in good condition and has been well cared for previously.
With the pre sales checks and 7 day approval there is no safer way to obtain a used instrument.
Friendly, expert advice
Need some help selecting an instrument or want more information? Please contact us and one of our musicians will get back to you soon.
Finance is available on selected products only.
Our best finance offers can be selected by clicking the dropdown. A deposit of 10% or 25% is payable on all finance orders.
- You must be at least 18 years old
- You must be a permanent resident in the UK
- A 10% or 25% deposit is payable on all finance orders
- We can only deliver your order to the card billing address
- Goods cannot be collected 'in store'. They can only be delivered via our courier service
The finance process is instant.
There are no forms for you to sign and you will know instantly whether or not you have been approved for credit.
Your order will take no longer to arrive than if you paid by credit card!
Example Finance Option (Interest Free)
- Cash Price £699.00
- Deposit £174.75 (25%)
- Amount of credit £524.25
- Payable by 24 monthly instalments of £21.84
- Typical APR 0%
Example Finance Option (4.9%)
- Cash Price £699.00
- Deposit £69.90 (10%)
- Amount of credit £629.10
- Payable by 12 monthly instalments of £53.80
- Typical APR 4.9%
To purchase this product on finance, simply click the orange Apply button and you'll be taken to the Deko web site. This is where your finance application is processed.
Assuming your application is accepted you'll be able to place your deposit and confirm your order right there. There are no forms to sign!
The contents of your application will be assessed and you will receive an instant approval or refusal of credit.
In exceptional cases, your order will be held for manual assessment and you can expect to be notified by email of the credit decision within a few working hours.
If your finance application is accepted and you pay the deposit, your order will come through to us and we'll send you the goods.
Finance Payments and Cancellation
Monthly repayments will be taken by direct debit. Your finance agreement starts when you receive your goods. You don't start repaying your loan until a month after you have received your order.
You have 14 days from the receipt of your order to change your mind about the purchase.
If you wish to keep the goods but cancel the finance, all you have to do is contact us and pay for the order via an alternative means (i.e. a credit card).
We will then cancel your credit agreement and Deko will return your deposit. If you don't wish to keep the goods, then you must return your order to us in the same condition that you received it, at which point we will cancel the agreement and Deko will return your deposit.
Deko & Close Brothers Retail Finance
Consumer credit service provided by Deko in association with Close Brothers Retail Finance. Deko is licensed by the Financial Conduct Authority (Consumer Credit Licence: 0616240).
For more information please refer to our FAQ's or visit Deko
Close Brothers Retail Finance is a trading name of Close Brothers Limited. Close Brothers is authorised by the Prudential Regulation Authority, regulated by the Financial Conduct Authority and Prudential Regulation Authority - Firm reference number 124750 For more information please visit the Close Brothers' website
All products * are available on 14 day home approval.
Try the item at your own leisure in your home or at a band, rehearsal or concert etc.
We know that getting the equipment into the real world is the best way to test it to make sure you're 100% happy. If not, we refund the full value of the item no quibbles, less any postage costs (less £3 cleaning fee on mouthpieces).
* Does not apply to 'special order' items