Our specialist trained staff are able to help you. Please contact us or call us on 01628 630800
Too soft for my purpose but I bought it to find out what it was had never seen the material before. It was wrong to call it "cork" it doesn't look anything like cork
The supplier responded:Thanks for your feedback. We're sorry you didn't get on with this item. It is supposed to be a synthetic alternative to cork and as such it will look and feel different, but essentially it's designed for the same use. We have found some repairers really like it and others simply don't. Of course we're happy to refund it and discuss a possible alternative that may be better suited. Thanks again for getting in touch and for using Dawkes Music.
Dawkes Music & Windcraft Ltd are a globally recognised UK based Music Industry company that have expert staff who specialise in products, performance, teaching and repairing in the brass and woodwind sector.
Purchasing a first Instrument outright need not be an expensive risk with our buy-back scheme. Return your Instrument in good condition within 6 months and we will refund 90% of the purchase price less the original VAT paid.
Your original purchase price: | £3.85 |
We deduct the original VAT paid | £-0.64 |
We make a charge of 10% | £-0.32 |
Total Amount Refunded | £2.89 |
Total Cost for 6 Months use | £0.96 |
Purchasing outside the UK means you do not have to pay the 20% VAT. However, you may have to pay tax/charges in your own country - check with your local tax office if unsure.
Once you add item(s) to the basket and select your country (as below), the price shown will exclude VAT.
We charge in UK Pounds (less tax) and your card company/PayPal will convert this amount to your local currency.
Foreign orders received before 14:00 (Mon-Fri) are despatched the same day using a tracked and insured service. All Instruments are quality checked by our own workshop prior to despatch.