Planning a Visit? Pre-Book your Sales or Repair Appointment...
We now operate an appointment system for any sales, repair or trade visits. This will allow you to visit safely and comfortably, and most importantly we will have everything pre-prepared for your arrival and a staff member to take care of you.
Bookings can be made to try/buy any musical equipment in a testing room of your choice, to have your instrument looked at by our Repair Technicians and for specialist trade workshop enquiries. Please check out the booking info below.
How To Book?
We've integrated a simple booking system into the website. Just click on the department/info below for more information and the booking form. Alternatively, we can arrange bookings over the telephone on 01628 630 800.
Shop Booking: Try/Buy Equipment
Choose from four different testing rooms, we’ll have your items prepared for your arrival. You’ll also benefit from a dedicated staff member to look after you and help with equipment choices.
- Guaranteed 2hr testing slot in room of your choice
- Choose from our Acoustic Room / Studio Room / Lounge Room/ Family Room (more info)
- Suitable for players/families/teachers testing any instruments or accessories
Repair Department: Instrument Repairs
Looking to get your Wind or Brass instrument repaired or serviced? Book an in-store appointment with our workshop to have your instrument assessed.
- 30 min repair appointment in-store
- Your instrument will be assessed by a specialist Technician
- ‘On the spot’ work may be possible, or we will advise booking in for further work
Trade Appointment: Tools & Repair Materials
Are you looking to expand your tool arsenal or perhaps explore some new repair materials? Our trade appointments allow us to work with you to find the right solutions for your workshop.
- Specialist repairer to repairer consultations
- Try/buy new tools, repair materials, spare parts & equipment
- This service is suitable for professional & hobby repairers
Our Specialist Testing Rooms
Studio Room
- Professional quality sound-proofed space
- Little to no reverb with dry 'true' sound
- Space for 2-3 people
Lounge Room
- Retro looking 'Lounge' as seen on Dawkes videos
- Light to medium reverb like most standard home spaces
- Space for 3-4 people
Family Room
- Suitable for younger kids & families
- Try out their first instrument in fun environment
- Interactive musical games for all
Acoustic Room
- Recording & playback facility with choice of 9 acoustics
- Unique testing space in the UK
- Space for 3-4 people
Any Questions?
Please click the + icon above to open our contact form. Alternatively, please call us on 01628 630 800 or use our LiveChat function on the website for further information.
