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Sale Woodwind Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 898 verified reviews. Here are some recent reviews of our service...

Trusted Customer
13 hours ago
Service was polite and no I encountered no problems at all.
Sheila Kendrick
1 day ago
Dawkes has always offered great service and has always been my ‘go to’ store for everything... Read all
Timothy Tustin
1 day ago
As above: good service, timely and pleasant people.
LISA SHANNON
2 days ago
Excellent
Laurence Gorman
2 days ago
No complaints about the service from Dawkes. Prompt and reliable, one can't ask for more.
Mr Anthony Mills
2 days ago
Excellent, with easy to use website.
Tony Jackman
3 days ago
Easy ordering from the website and delivered promptly on time. Items were exactly as described.
Trusted Customer
4 days ago
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