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Sale Woodwind Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 900 verified reviews. Here are some recent reviews of our service...

Trusted Customer
1 day ago
Great communication and flexibility. Held on to my instrument to fit in whilst I was on holiday,... Read all
Franciscus De-leuw
1 day ago
Your attention was speedy and effective.
Trusted Customer
1 day ago
Excellent service from Carl, very friendly and professional. Great set-up at the shop with... Read all
Trusted Customer
2 days ago
Great
David Wroe
1 day ago
Fast and efficient
Larry Lamb
1 day ago
Very helpful workshop technicians
Peter Wilkinson
1 day ago
I am always please to use Dawkes Music for their prompt and courteous service, their knowledge and... Read all
Trusted Customer
1 day ago
Prompt and efficient delivery, within stated timescales