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Sale Woodwind Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 916 verified reviews. Here are some recent reviews of our service...

G White
17 hours ago
Goods supplied as requested. Satisfied.
Trusted Customer
19 hours ago
Difficult online but the team on the phone was brilliant as he put a real effort into organising my... Read all
Trusted Customer
1 day ago
Always happy with Dawkes. They are helpful and they deliver quickly. They are the goto for Clarinet... Read all
Trusted Customer
2 days ago
Great service from Dawkes as normal. Prompt delivery and always helpful to supply exactly what I... Read all
Trusted Customer
2 days ago
Excellent. Advice and help is born of experience and it shows.
Virginia Cooper
2 days ago
I was thoroughly pleased with the service. They looked after my alto sax as if it was their own. ... Read all
Trusted Customer
3 days ago
Excellent, used you before, never any problems.
Trusted Customer
3 days ago
Excellent service