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Sale Woodwind Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 910 verified reviews. Here are some recent reviews of our service...

Matthew Nicholls
17 hours ago
Excellent customer service and support - plenty of space to try out different instruments, ask... Read all
Simon Amey
1 day ago
All the staff were friendly and helpful, and it was a pleasure trying different instruments and... Read all
Trusted Customer
2 days ago
I've been playing for about 20 years. It's great that there's finally an opportunity to choose a... Read all
Ignatius Venables
1 day ago
Great service, just was a shame the part didn’t fit and I’m struggling to find parts for a UK... Read all
Trusted Customer
2 days ago
Very straightforward, no complaints.
Trusted Customer
2 days ago
Well, as I mentioned before, your service is always reliable; one can rest assured that you will... Read all
Adam Mills
3 days ago
Excellent and faultless.
Trusted Customer
4 days ago
Sales staff were very attentive and did all they could to ensure I purchased the right instrument.