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Sale Woodwind Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 889 verified reviews. Here are some recent reviews of our service...

Tony Jackman
3 hours ago
Easy ordering from the website and delivered promptly on time. Items were exactly as described.
Trusted Customer
11 hours ago
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Perfect and since it was sent to the US, the shipping was unexpectedly r..
12 hours ago
Excellent
John
12 hours ago
Full service after 30 years Full repad Sax sounds so much better and all notes are now playable.... Read all
Susan Blandford
1 day ago
The instrument repair was good... Thank you...
Jinny Shire
2 days ago
The service at Dawkes is always efficient and enthusiastic 😊. The staff are knowledgeable and... Read all
Álvaro Cappa
3 days ago
Service and speed in delivery was ok.
Trusted Customer
3 days ago
Helpful, listened to problem experienced, and gave advice based on personal knowledge and... Read all