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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 908 verified reviews. Here are some recent reviews of our service...

Trusted Customer
8 hours ago
Excellent service from Dawkes. It was a pleasure speaking to the particular member of staff who... Read all
John Cox
1 day ago
Prompt delivery was excellent as it was many years ago when you welded back on a broken key.
Dick
1 day ago
Perfect !
Trusted Customer
1 day ago
The Royal Mail delivery was a little slow but just what I expect living where I do - out in the... Read all
HELEN SMITH
1 day ago
Quick to deliver and easy to order with wide range of stock.
Trusted Customer
1 day ago
Quick delivery, excellent service.
Ingrid Manning
1 day ago
We thought your service was exceptional. I think the person helping us was called Michael from... Read all
Mark Parker
2 days ago
1st class