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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 910 verified reviews. Here are some recent reviews of our service...

Trusted Customer
7 hours ago
Excellent
Trusted Customer
10 hours ago
Dawkes is excellent as always.
Daisy Harrison
11 hours ago
The staff at Dawkes were very helpful, offering me reeds for free to try instruments with, finding... Read all
Trusted Customer
11 hours ago
Staff were all very helpful and friendly. I was given the advice I needed, and also given time to... Read all
Trusted Customer
1 day ago
Great expert who helped when needed and left me to practice and work out which instrument I liked... Read all
James Reibl
2 days ago
Friendly, professional, fast
Spencer West
2 days ago
Great service and speedy delivery
Trusted Customer
3 days ago
Great service, said what you would do and did it.