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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 917 verified reviews. Here are some recent reviews of our service...

Jon G
11 hours ago
Excellent service and responsiveness, great team.
Mr Stan Whetstone
1 day ago
Excellent
Steve Smith
1 day ago
Organized, and delivered in professional form
Stewart Vann
9 hours ago
Good you were prompt and efficient
Dr David Thomas
9 hours ago
Dawkes have an enormous range of items for virtually every instrument. Orders are processed very... Read all
John Pentith
9 hours ago
The Music Store has been further enhanced making the shopping experience smooth and professional... Read all
Malcolm Vivyan
9 hours ago
Very prompt. Well’s packaged.
David Wright
9 hours ago
As always Dawkes are very professional helpful and a pleasure to deal with, and they give a great... Read all