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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 911 verified reviews. Here are some recent reviews of our service...

Anne Ballinger
4 hours ago
I have bought saxophone parts and rented a saxophone from Dawkes Music. Excellent service. Quick... Read all
charlie r
1 day ago
'good service from start to completion'' - will continue using Dawkes Music foe future purchases!!
Mrs Joanne Mead
1 day ago
Very prompt despatch and product was carefully packaged. Could not ask for better.
Trusted Customer
2 days ago
Brilliant service, very professional, and always polite. Staff were friendly, informative, and very... Read all
Trusted Customer
3 days ago
First class service from Dawkes. My instrument was ready at the stated date and I’m sure will be... Read all
Trusted Customer
4 days ago
Good as always.
Lucie Wade
5 days ago
So far so good!
Jon G
6 days ago
Excellent service and responsiveness, great team.