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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 908 verified reviews. Here are some recent reviews of our service...

Benjamin Eaves
5 hours ago
Good value very prompt and hassle free. Exactly as advertised.
Trusted Customer
22 hours ago
Dawkes did an amazing job servicing and re lacquer of my son’s Getzen trumpet.
Trusted Customer
1 day ago
Excellent service as always.
ALLAN Lomax
1 day ago
First class as usual.
John Wharton
1 day ago
perfect-responsive- perhaps postage cost for one piece of cork a bit high
Sackbut
3 days ago
This company has a good range of excellent musical items which are always dispatched quickly.
Trusted Customer
4 days ago
Swift reliable deliveries.
Robert Monaghan
4 days ago
Perfect.