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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 1250 verified reviews. Here are some recent reviews of our service...

Trusted Customer
4 hours ago
I want to say the chap I spoke to was called Peter. I do know he's a woodwind player but his help... Read all
Clair Coussan
7 hours ago
excellent service! I initially mistakenly ordered the part I needed but for the wrong make/model. I... Read all
James Higginson
14 hours ago
Excellent - efficient - fast!
Mrs LYNNE HOGAN
15 hours ago
would definitely recommend. I have used them previously but not for a high cost item. Dawkes were... Read all
Alan Foote
1 day ago
Music shops are getting rare these days and Dawkes are among the best. Maidenhead is not far from... Read all
Mr Calum Kirk
1 day ago
Always a pleasure to do business with Dawkes. On the 'phone or in person the staff are... Read all
Trusted Customer
3 days ago
it was a really great experience purchasing internationally from you guys. I was surprised at how... Read all
Trusted Customer
3 days ago
Fast delivery. Prices slightly highish.