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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 887 verified reviews. Here are some recent reviews of our service...

Peter May
3 hours ago
Brilliant!
Trusted Customer
1 day ago
Very helpful advice given over the phone prior to purchase.
Michael Columb
2 days ago
Quality items and quick and reliable service
Leon Crowe
2 days ago
Communication and deliver 1st rate
Roger Godber
3 days ago
Delivered promptly and well packaged.
Mr Antonio Russo
3 days ago
It was the part I needed, correctly described on the website and on the right web page. Shipping... Read all
Stuart Robinson
4 days ago
Usual first class service from Dawkes.
Matt
5 days ago
Wonderful customer service - very friendly and patient!