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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 917 verified reviews. Here are some recent reviews of our service...

Martin Kershaw
7 hours ago
Chris was very attentive without being overbearing. I was treated to exceptional service and... Read all
Trusted Customer
15 hours ago
Super fast shipment well packed item. Considering the distance this order had to travel (UK to... Read all
Trusted Customer
17 hours ago
Prompt and efficient
Stuart Davies
18 hours ago
Excellent
Gerrard Townsend
18 hours ago
Quick delivery. Rather expensive though. .Thanks
Christopher Clark
1 day ago
First class.
Duncan McIntyre
2 days ago
Delivered faxx and protec a351 palm key risers which both provided the options I needed (different... Read all
Trusted Customer
2 days ago
When I contact Dawkes I always have excellent service and advice. Have no problem purchasing... Read all