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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 915 verified reviews. Here are some recent reviews of our service...

Cliff Brock
18 hours ago
Very efficient. Quick delivery.
Mary Thomson
3 days ago
Easy to use website.
Trusted Customer
3 days ago
Great
Bryan Gunning
3 days ago
good service, quick delivery, and reasonable feedback.
Barry Johnson
3 days ago
Dawkes are a brilliant company. They are very knowledgeable on instruments and very helpful. I... Read all
Bob Murdoch
4 days ago
Superb. If you ask nicely you'll even get a free coffee :-)
Trusted Customer
4 days ago
Excellent as always
Andrew Slater
4 days ago
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