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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 904 verified reviews. Here are some recent reviews of our service...

Kevin Gulliford
18 hours ago
Very prompt delivery, and staff are very polite and helpful. Would not hesitate in dealing with... Read all
Trusted Customer
21 hours ago
Fantastic service and great products, very easy to navigate the website. Delivery was excellent and... Read all
Trusted Customer
22 hours ago
Quick delivery
Mrs Sheila Kendrick
2 days ago
Excellent service for my musical needs.
Richard Stephenson
3 days ago
Swift and well packaged
Richard Kellaway
4 days ago
Super professional and friendly
Gene Ashe
4 days ago
Excellent service as always
Andrew W
5 days ago
Excellent, easy and straightforward thanks