Menu
Basket
0
Basket

Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 906 verified reviews. Here are some recent reviews of our service...

Paola Manzini
7 hours ago
First time I am using this retailer, but they are great in terms of the range of spare parts they... Read all
Christopher Fagg
8 hours ago
Extremely quick, helpful and easy to use I have used Dawkes since about 1985. Its good to deal... Read all
Trusted Customer
8 hours ago
Very good, speedy delivery.
Trusted Customer
9 hours ago
Excellent service so grateful that staff were able to help get the clarinet sent quickly.
Trusted Customer
21 hours ago
Rapid delivery. Competitive pricing. Great service
Trusted Customer
21 hours ago
Very quick and attentive service.
Trusted Customer
1 day ago
Excellent prompt service
Mr David Jessop
1 day ago
Always helpful and efficient