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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 898 verified reviews. Here are some recent reviews of our service...

Trusted Customer
14 hours ago
Great service with super fast despatch and delivery
Eric Graham
19 hours ago
Dawkes Music are Excellent
Miranda Smythe
20 hours ago
Very good
Mr Neil Woodcock
1 day ago
Searched on the website. And decided to visit the store to check the product sizing. Asstsnts in... Read all
Trusted Customer
3 days ago
Everyone was so kind and helpful. The process was smooth and quick. I would recommend and have told... Read all
Trusted Customer
3 days ago
Brilliant!
Trusted Customer
3 days ago
Kit consisted of all but the water key springs which could be required during this complete... Read all
Trusted Customer
3 days ago
Ordering on line and delivery were efficient and the product was delivered a little earlier than... Read all