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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 889 verified reviews. Here are some recent reviews of our service...

Joseph Galea
5 hours ago
Excellent. I have bought from Dawkes for more than 3 decades and don't think of looking somewhere... Read all
Ambiguous_
6 hours ago
When I entered the store I didn’t believe it was a place to repair instruments. The interior was... Read all
David King
1 day ago
Brilliant.
Kathryn Smethers
2 days ago
Excellent
Peter May
3 days ago
Brilliant!
Trusted Customer
5 days ago
Very helpful advice given over the phone prior to purchase.
Michael Columb
5 days ago
Quality items and quick and reliable service
Leon Crowe
6 days ago
Communication and deliver 1st rate