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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 905 verified reviews. Here are some recent reviews of our service...

Peter Wilkinson
1 day ago
I am always please to use Dawkes Music for their prompt and courteous service, their knowledge and... Read all
Trusted Customer
2 days ago
Prompt and efficient delivery, within stated timescales
Sarah Quin
2 days ago
very good
Martin Pickbourne
2 days ago
Excellent
Trusted Customer
3 days ago
Clear description, quick dispatch. A quality product.
Mrs Margaret Byde
3 days ago
Easy ordering and always arrived promptly
Trusted Customer
3 days ago
Quick, reliable and accurate service
Trusted Customer
4 days ago
Faultless. V easy order and delivery