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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 1210 verified reviews. Here are some recent reviews of our service...

Shane Turvey
18 hours ago
Great service and friendly staff
Trusted Customer
3 days ago
Excellent service, would definitely use again. Have recommended to others looking to purchase a... Read all
J Mead
3 days ago
Dawkes Music are super. They keep a great range of accessories for woodwind and brass and often... Read all
Trusted Customer
3 days ago
Quick service
Trusted Customer
5 days ago
Great team very helpful
Trusted Customer
5 days ago
The lady I spoke to was extremely knowledgeable and helpful. I was buying a sax for my son and she... Read all
Julian Myerson
5 days ago
Good service
Trusted Customer
6 days ago
very happy