Please Note: We'll be closed Thurs 6th Aug, back open Fri 7th Aug
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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 913 verified reviews. Here are some recent reviews of our service...

Trusted Customer
21 hours ago
Very friendly and helpful Very quick service
Trusted Customer
1 day ago
Prompt delivery. Product in tip top condition. I received a pack of SIX. I mention this as in... Read all
Phil Perry
2 days ago
Excellent Service, through to delivery.The Spring (Eb/BbTrill Key) was correct for my Antique Bb... Read all
Mr Ian Davis
2 days ago
Excellent service. The product arrived very quickly after ordering.
Anne Ballard
2 days ago
Efficient and as expected.
Trusted Customer
3 days ago
Very efficient.
Andy
4 days ago
Extremely helpful and patient advice for people new to clarinet, covering how to setup, clean and... Read all
Trusted Customer
4 days ago
Great service and amazing workshop!