Menu
Basket
0
Basket

Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 888 verified reviews. Here are some recent reviews of our service...

Mrs Sheila Kendrick
5 hours ago
The service is always excellent. Prompt delivery and well packaged.
Gareth Prettyjohns
6 hours ago
Quick despatch and good price, pleased would.use again
Trusted Customer
6 hours ago
Fast and efficient
Mr Ian Scott
7 hours ago
Very good prompt service and delivery
Nick Lunt
7 hours ago
Great service speedy delivery
Trusted Customer
2 days ago
Friendly, helpful and professional annual service for my clarinet.
Sam Frewen
3 days ago
Excellent
Kathryn Goodliffe
3 days ago
We were very impressed with the service. Though it was our first time there and it wasn’t clear... Read all