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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 898 verified reviews. Here are some recent reviews of our service...

Trusted Customer
20 hours ago
Excellent from beginning to end. I have now bought instruments three times from Dawkes and have... Read all
Ruth Akinwale
1 day ago
Straightforward, sincere and clear service.
S Cairns
2 days ago
Excellent service! A wide range of accessories available and a very quick dispatch of goods.
Trusted Customer
2 days ago
Very friendly, knowledgeable and professional.
Mr William Christie
4 days ago
Very prompt delivery. Item as described. First Class service as usual from an excellent company... Read all
Trusted Customer
4 days ago
Very helpful in advice on repairs to my clarinet even helping me set up a toolkit for future 'MOT'... Read all
Trusted Customer
4 days ago
Quick and good.
Stephen Eneas
5 days ago
Very helpful, let me test play some Alto Saxophones, no rushing by the staff.