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Sale Brass Instruments

Sale Returns

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange a product provided it is in a fully saleable condition, within 14 days of purchase. Returns (UK & International). All goods are available on a 14 day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music. Mouthpieces

We offer a 14 day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking fee.

4.9/5

Independent Service Rating based on 1250 verified reviews. Here are some recent reviews of our service...

Trusted Customer
16 hours ago
Such a great service. Knowledgeable, friendly staff, who always help in any way they can. I have... Read all
Luis Martelo
18 hours ago
Great
Mr John Haylock
18 hours ago
Always quick service for regular items such as reeds. Mouthpieces sent for trial are quickly... Read all
Andy Trowhill
2 days ago
Professional advice and service. Recommended +++
Trusted Customer
3 days ago
Quick and efficient
Fionnuala Garvey
3 days ago
Excellent service, prompt and detailed reply to my emailed query. Helpful suggestions given which... Read all
Nick Beel
4 days ago
Always prompt and professional and friendly
Austin O`Connor
5 days ago
Excellent service very fast delivery