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Sale Brass Instruments

Sale Returns

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange a product provided it is in a fully saleable condition, within 14 days of purchase. Returns (UK & International). All goods are available on a 14 day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music. Mouthpieces

We offer a 14 day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking fee.

4.9/5

Independent Service Rating based on 897 verified reviews. Here are some recent reviews of our service...

Faye Stanford
17 hours ago
We travelled from Coventry to visit the store for my nephew, which is a 3 hour round trip. Well let... Read all
Trusted Customer
23 hours ago
Your range of Brass service parts is really good and service is exceptional.
Trusted Customer
1 day ago
Sorry I don't do revues,
Anne E Tuson
3 days ago
Efficient and quick service.
Trusted Customer
3 days ago
I needed it and it came quick
Alan Deer
5 days ago
Excellent
James Adams
6 days ago
The service I received from Dawkes Music was first rate, the price, speed of deliver were... Read all
Trusted Customer
6 days ago
Communication and delivery were good