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Sale Brass Instruments

Sale Returns

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange a product provided it is in a fully saleable condition, within 14 days of purchase. Returns (UK & International). All goods are available on a 14 day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

Mouthpieces

We offer a 14 day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking fee.

4.9/5

Independent Service Rating based on 913 verified reviews. Here are some recent reviews of our service...

Mrs Joanne Mead
22 hours ago
Dawkes are always first rate when it comes to despatching orders promptly. Excellent company.
Trusted Customer
2 days ago
Goods arrived as advertised, good communication.
Trusted Customer
3 days ago
Good and quick
Stephen Clifford
3 days ago
Very good.
Trevor Lakin
3 days ago
Very good: prompt and easy to order
Trusted Customer
5 days ago
The service, delivery and communication was excellent. The quality of the equipment I hired was... Read all
Trusted Customer
5 days ago
A+++++
Martin Kershaw
5 days ago
Chris was very attentive without being overbearing. I was treated to exceptional service and... Read all