UK Delivery Options

Instruments

All instruments in stock are automatically sent FREE OF CHARGE NEXT DAY DELIVERY by Courier.

Accessories, Spare Parts and Repair Materials

Dawkes Music offers you Free delivery on all orders over £15. Accessories, Spare Parts and Repair Materials are sent same day POSTAGE FREE by Second Class mail within the UK with the exception of bulky or heavy items, which will be charged at £5.95.

General guide

Our shopping basket will give you a guide cost of postage based on the following table of charges. However, please note that this is a guide only and we will contact you before dispatch if the actual cost is different. If you have any queries please do not hesitate to contact us on 01628 630800 or email here: sales@dawkes.co.uk

Product	Price & delivery times
Most Accessories, Spares & Repair Materials	FREE Delivery on all orders over £15. In stock items are sent that day by Second Class post.
Books, Mutes, Instrument Stands and Pad Savers	£2.75 In stock items are sent that day by Second Class post.
Heavier items such as Music Stands and Cases	£5.95 In stock items are sent that day by Second Class post.
New & Secondhand Instruments	FREE Orders received before 2pm are sent that day for next working day delivery.
Rental Instruments	£8.95 Orders received before 2pm are sent that day for next working day delivery.

International Delivery Options

We now offer delivery of our products from our website to international destinations.

All instruments are sent using an independent courier. Our shopping basket will give you a guide cost of postage based on the following table of charges. Simply select your country from the dropdown list at the checkout.

Returns (UK & International)

All goods are available on a 14 day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.