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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 898 verified reviews. Here are some recent reviews of our service...

Trusted Customer
9 hours ago
Fantastic showroom and great service.
Peter Hamill
12 hours ago
Excellent
Trusted Customer
12 hours ago
We had a really great experience - everyone was very friendly, helpful, and deeply knowledgeable.... Read all
Trusted Customer
13 hours ago
Good communication
Trusted Customer
1 day ago
Very quick and efficient
Trusted Customer
2 days ago
Good
Trusted Customer
2 days ago
Love the try out rooms, great to be able to try a range of instruments out
Trusted Customer
2 days ago
Spent a lot of time with me, discussed options with old flute and let me try 4 new flutes before... Read all