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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.8/5

Independent Service Rating based on 906 verified reviews. Here are some recent reviews of our service...

Gordon Taylor
2 hours ago
As ever, service form the people at Dawkes Music was very good.
Laurent Janot
5 hours ago
The team at Dawkes has been fantastic all through. I booked a room to test 4 wooden clarinets as a... Read all
Trusted Customer
6 hours ago
Products arrived quickly and well packaged and fairly environmentally friendly. They all look good... Read all
Mr Ian Scott
2 days ago
Excellent company and their products are reasonably priced. Orders always arrive within the... Read all
Michael Ponting
2 days ago
Incredible, professional and refreshing knowing you’re dealing with good people who care and know... Read all
Les Wilson
3 days ago
Very pleased with my new mouthpiece patches, and the Rovner ligature supplied by Dawkes Music. The... Read all
Jackie Rhodes
3 days ago
Fabulous, fast despatch and delivery.
Trusted Customer
4 days ago
Great delivery and customer service help to questions