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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 902 verified reviews. Here are some recent reviews of our service...

Trusted Customer
12 hours ago
Great service
Trusted Customer
1 day ago
Excellent!
Trusted Customer
2 days ago
First class service at all points of the purchase. Thank you. David
Trusted Customer
2 days ago
Very knowledgable and helpful staff. They always feel like fellow musician enthusiasts. Great shop.
Peter McMurtry
3 days ago
It was easy to go online to the website and to locate the product I wanted. My delivery came as... Read all
Jess Rundle
3 days ago
Fantastic job repairing sax.
Trusted Customer
7 days ago
Very helpful advice, prompt delivery, good product which was easy to install.
Alan Deacon
7 days ago
Smooth, efficient transaction, thanks