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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 888 verified reviews. Here are some recent reviews of our service...

Jinny Shire
6 hours ago
The service at Dawkes is always efficient and enthusiastic 😊. The staff are knowledgeable and... Read all
Álvaro Cappa
12 hours ago
Service and speed in delivery was ok.
Trusted Customer
1 day ago
Helpful, listened to problem experienced, and gave advice based on personal knowledge and... Read all
Trusted Customer
1 day ago
Very speedy and efficient
Martin ROBERTS
1 day ago
Swift and reliable service.
Little Wooden Sax Shop
1 day ago
Fast and efficient order and delivery process. Quality products at reasonable price. Its what... Read all
Trusted Customer
1 day ago
Appreciated the quick dispatch
Trusted Customer
1 day ago
Excellent.