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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 897 verified reviews. Here are some recent reviews of our service...

Mr Neil Woodcock
5 hours ago
Website found exactly what I needed. Ordered and delivered with no fuss.
Trusted Customer
22 hours ago
Easy to navigate, easy to order and fast delivery. Great products.
Colin Anderson
1 day ago
Good follow up. Great custo.er support. Highly recommended
Trusted Customer
2 days ago
Helpful knowledgeable staff
Trusted Customer
2 days ago
Kind and forthcoming
Adam Heatley
3 days ago
Very good
Trusted Customer
2 days ago
Excellent from beginning to end. I have now bought instruments three times from Dawkes and have... Read all
Ruth Akinwale
2 days ago
Straightforward, sincere and clear service.