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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 907 verified reviews. Here are some recent reviews of our service...

Carolyn King
3 hours ago
Excellent service thank you. It was so good to have the chance to play test the beautiful YAS280... Read all
Trusted Customer
1 day ago
Excellent
Mr David Andrews
2 days ago
Always first class.
Murray-Smith Sarah
2 days ago
Great service
Adrian Hill
2 days ago
Excellent service and prompt delivery.
Becca Somerset
3 days ago
Fabulous service! Thank you.
Russell Davies
3 days ago
nothing to add
Trusted Customer
3 days ago
He loves it and will be getting another one for his A clarinet.