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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 893 verified reviews. Here are some recent reviews of our service...

Trusted Customer
6 hours ago
Excellent thankyou
Tom Van der Velde
13 hours ago
Customer service was brilliant—quick communication and very helpful. I would absolutely... Read all
Mr Khamis Ismael
13 hours ago
Very good
Trusted Customer
3 days ago
Great service. Quick shipping.
Stephen Thompson
13 hours ago
First class advice and service
Theodora Ford
4 days ago
Excellent., My order was well wrapped, delivery was made in three days and I was kept updated.
Mrs Sheila Kendrick
14 hours ago
The service is always excellent. Prompt delivery and well packaged.
Gareth Prettyjohns
14 hours ago
Quick despatch and good price, pleased would.use again