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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 931 verified reviews. Here are some recent reviews of our service...

Trusted Customer
6 hours ago
helpful & informative as always
Richard Coom
7 hours ago
Quick
Anthony Hunter
1 day ago
Very helpful. Needed a job done quickly and good response
Andrew Smith
1 day ago
As always great service. Delivery was what I expected.
Trusted Customer
1 day ago
Fast and very well packaged
Duncan
2 days ago
Friendly and helpful before, during and after purchase. Adjusted the neck free of charge. Store is... Read all
Paul Amsterdam
2 days ago
easy purchase, good price and fast delivery
Adrian Clegg
2 days ago
As always, the purchase was sent out promptly. Easy to order online too.