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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 901 verified reviews. Here are some recent reviews of our service...

Cliff Brock
15 hours ago
Excellent service as always
HENG-YI HUNG
15 hours ago
Very good fast service
Joel Cuadra
2 days ago
Great service! I buy from Peru and no problems with the service.
Trusted Customer
2 days ago
Prompt with order
Rico
2 days ago
Good comms, and fast delivery. Recommended.
Harvey Hudson
2 days ago
Delivery was quick, and free so cannot complain.
Trusted Customer
3 days ago
Service is always excellent - polite, competent, understanding. You seem to be able to get round... Read all
Trusted Customer
4 days ago
Great service with super fast despatch and delivery