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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in β€˜as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 905 verified reviews. Here are some recent reviews of our service...

Peter Brooks
8 hours ago
Very good. Easy to order and fast shipping.
Trusted Customer
20 hours ago
All good thanks
Melanie Olsen
1 day ago
Super fast postage and well packed product
Trusted Customer
2 days ago
Great, easy on-line purchasing
Trusted Customer
2 days ago
Excellent service as usual, although individual items tend to be more expensive than most.
Trusted Customer
2 days ago
Excellent πŸ‘ŒπŸ‘
Bob M
5 days ago
Very good as always.
Trusted Customer
6 days ago
As always, customer service the best and items sent promptly and efficiently.