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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 919 verified reviews. Here are some recent reviews of our service...

Trusted Customer
8 hours ago
The service, delivery and communication was excellent. The quality of the equipment I hired was... Read all
Trusted Customer
10 hours ago
A+++++
Martin Kershaw
22 hours ago
Chris was very attentive without being overbearing. I was treated to exceptional service and... Read all
Trusted Customer
1 day ago
Super fast shipment well packed item. Considering the distance this order had to travel (UK to... Read all
Trusted Customer
1 day ago
Prompt and efficient
Stuart Davies
1 day ago
Excellent
Gerrard Townsend
1 day ago
Quick delivery. Rather expensive though. .Thanks
Christopher Clark
2 days ago
First class.