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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 929 verified reviews. Here are some recent reviews of our service...

Clare Dedman
13 hours ago
Very good prompt delivery
Trusted Customer
13 hours ago
Good service and prompt international delivery
Trusted Customer
13 hours ago
Superb
Alison Wallis
13 hours ago
Very fast service.
Robert Scudamore
13 hours ago
Very helpful specialist gave me plenty of time to work out what I wanted. Couldn't ask for much... Read all
Mrs Joanne Mead
13 hours ago
Always first class and the staff are very knowledgeable. Delivery is prompt and the selection of... Read all
Trusted Customer
13 hours ago
Great
Trusted Customer
13 hours ago
Excellent service. I highly recommend. I really appreciate that international customers are charged... Read all