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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 894 verified reviews. Here are some recent reviews of our service...

Trusted Customer
3 hours ago
Excellent
MARK NORTON
23 hours ago
Quick and reliable!
Andrew Tobias
1 day ago
Absolutely love Dawkes it’s the only proper woodwind and brass shop that I will order from online... Read all
Trusted Customer
1 day ago
Very quick and the package arrives very protected Thank you
STREAMLINE SHIPPING KHR
2 days ago
I like using Dawkes as they are good at responding quickly and solid advice given. Always very... Read all
Sue Abel
2 days ago
excellent as always
Mr Kåre Løchsen
2 days ago
Good to get the right screws
Trusted Customer
3 days ago
Really good service and cheapest prices for buying single reeds so I can try lots of things without... Read all