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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 900 verified reviews. Here are some recent reviews of our service...

Keith Blasby
4 hours ago
fine, no issues
David Houldsworth
8 hours ago
Quick turnaround between order and delivery
Hayley Bickerstaffe
1 day ago
Excellent for the aforementioned reasons.
Trusted Customer
2 days ago
Fast and reasonable price
Alex
2 days ago
Great service, correct item arrived quickly!
James Brown
3 days ago
Very quick but thorough.
Trusted Customer
3 days ago
Very good
Trusted Customer
4 days ago
A seamless transfer of the package through the Royal Mail international service. The item... Read all