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Sale Brass Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.8/5

Independent Service Rating based on 946 verified reviews. Here are some recent reviews of our service...

Angelika Ciesielska
15 hours ago
Professional and very fast delivery. Packed safely. I am very satisfied with Dawkes Music.
Trusted Customer
16 hours ago
Fast and correct.
Mrs Helen Earwicker
16 hours ago
easy to use
Clive Black
16 hours ago
1st class
Trusted Customer
4 days ago
Pretty much excellent but very light touch could have been a bit more informative perhaps The... Read all
Daverson Marcelino
16 hours ago
very fast and precise!
Tom
16 hours ago
10/10
Kate Ashwood
16 hours ago
Very quick delivery and good communication. Website easy to navigate