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Sale Brass Instruments

Sale Returns

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange a product provided it is in a fully saleable condition, within 14 days of purchase. Returns (UK & International). All goods are available on a 14 day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

Mouthpieces

We offer a 14 day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking fee.

4.9/5

Independent Service Rating based on 905 verified reviews. Here are some recent reviews of our service...

Jeremy
3 hours ago
Knowledgeable, supportive.
Trusted Customer
7 hours ago
As usual great service, used many times before
Troy Hanson
1 day ago
Answered emails promptly. Shipping when quickly, considering it shipped from England to Wisconsin.... Read all
Kenneth Dean
1 day ago
does what i neededsprings
Trusted Customer
2 days ago
The staff at Dawkes were amazing and made choosing my new saxophone a joy.
K. T.
2 days ago
It’s not very often that a shop truly exceeds every expectation of customer service, but Dawkes... Read all
K.T
2 days ago
The best shop in London for wind instruments and all accessories!
Trusted Customer
2 days ago
Very pleased