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Sale Brass Instruments

Sale Returns

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange a product provided it is in a fully saleable condition, within 14 days of purchase. Returns (UK & International). All goods are available on a 14 day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

Mouthpieces

We offer a 14 day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking fee.

4.8/5

Independent Service Rating based on 908 verified reviews. Here are some recent reviews of our service...

Neil Woodcock
5 hours ago
My 1947 Selmer BA suffered a key guard break. It was also hard playing the low Bb and B as well as... Read all
Trusted Customer
2 days ago
Fast, great.
James Dartnell
2 days ago
you have it quick and delivered very good.
Gordon Taylor
2 days ago
As ever, service form the people at Dawkes Music was very good.
Laurent Janot
2 days ago
The team at Dawkes has been fantastic all through. I booked a room to test 4 wooden clarinets as a... Read all
Trusted Customer
2 days ago
Products arrived quickly and well packaged and fairly environmentally friendly. They all look good... Read all
Mr Ian Scott
4 days ago
Excellent company and their products are reasonably priced. Orders always arrive within the... Read all
Michael Ponting
4 days ago
Incredible, professional and refreshing knowing you’re dealing with good people who care and know... Read all