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Sale Brass Instruments

Sale Returns

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange a product provided it is in a fully saleable condition, within 14 days of purchase. Returns (UK & International). All goods are available on a 14 day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

Mouthpieces

We offer a 14 day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking fee.

4.9/5

Independent Service Rating based on 901 verified reviews. Here are some recent reviews of our service...

Trusted Customer
7 hours ago
Good communication from company. I received this quickly. As yet not had time to try the receiver.
Trusted Customer
21 hours ago
The onsite sales experience with the ability to test out multiple instruments was both enlightening... Read all
Trusted Customer
1 day ago
Very good service
Trusted Customer
2 days ago
Excellent
Mary Martin
4 days ago
Helpful when it came to arranging dates, completed work exactly as promised
Robert Van Den Broek
6 days ago
Good service. Contracted me with any questions to ensure the order was correct.
Trusted Customer
6 days ago
Service was brilliant, within two working days just as stated. Well packaged and set up ready for... Read all
Bob Jones
6 days ago
Order was despatched quickly at reasonable cost and well packed. Shop seems to be very well stocked... Read all