Menu
Basket
0
Basket

Sale Brass Instruments

Sale Returns

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange a product provided it is in a fully saleable condition, within 14 days of purchase. Returns (UK & International). All goods are available on a 14 day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

Mouthpieces

We offer a 14 day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking fee.

4.9/5

Independent Service Rating based on 909 verified reviews. Here are some recent reviews of our service...

Trusted Customer
2 days ago
Delivered exactly what I ordered in a timely manner.
Mike Parker
2 days ago
Good service
Mark Jones
2 days ago
Excellent Top notch customer service 👍
Simon Pearson
2 days ago
The service at Dawkes was fantastic. When we arrived the saxophones my son wanted to try were... Read all
Trusted Customer
2 days ago
Very prompt
Trusted Customer
3 days ago
Excellent, as always!
Trusted Customer
4 days ago
Very impressed with the level of service I received. Knowledgeable and friendly staff.
Amanda-Jane Mills
4 days ago
Quite speedy, safely packaged