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Sale Brass Instruments

Sale Returns

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange a product provided it is in a fully saleable condition, within 14 days of purchase. Returns (UK & International). All goods are available on a 14 day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

Mouthpieces

We offer a 14 day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking fee.

4.9/5

Independent Service Rating based on 900 verified reviews. Here are some recent reviews of our service...

Jinny Shire
6 hours ago
Efficient and helpful as usual 😊 Solution focused
Trusted Customer
10 hours ago
Very good.Go the extra mile.
Len And Rose Tyler
2 days ago
First class service and at very short notice
Trusted Customer
2 days ago
Dawkes have provided very helpful & prompt service - I would happily use them again whenever a need... Read all
Mr Laurence Gorman
3 days ago
Service from Dawkes was quick as always and the product just right for the job.
Ronald Richardson
4 days ago
Always keen to help with advice when asked. Very friendly staff.
Trusted Customer
4 days ago
Very good.
Trusted Customer
4 days ago
Helpful and quick service.