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Sale Brass Instruments

Sale Returns

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange a product provided it is in a fully saleable condition, within 14 days of purchase. Returns (UK & International). All goods are available on a 14 day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

Mouthpieces

We offer a 14 day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking fee.

4.9/5

Independent Service Rating based on 911 verified reviews. Here are some recent reviews of our service...

Martin Hinson
10 hours ago
Good buying experience. Would have been better if more of the clarinets in my price range were in... Read all
Trusted Customer
12 hours ago
As usual, very professional.
Trusted Customer
2 days ago
Efficient and professional.
Trusted Customer
2 days ago
Very efficient from ordering to when it was sent to Australia.
David Routledge
2 days ago
The team carried out a thorough service of my sax and told me what they had done on it.
Trusted Customer
3 days ago
Always speedy delivery
Trusted Customer
4 days ago
Patient, kind and extremely helpful.
Trusted Customer
5 days ago
Good company to deal with.