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Sale Brass Instruments

Sale Returns

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange a product provided it is in a fully saleable condition, within 14 days of purchase. Returns (UK & International). All goods are available on a 14 day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

Mouthpieces

We offer a 14 day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking fee.

4.9/5

Independent Service Rating based on 897 verified reviews. Here are some recent reviews of our service...

Trusted Customer
8 hours ago
Helpful knowledgeable staff
Trusted Customer
8 hours ago
Kind and forthcoming
Adam Heatley
1 day ago
Very good
Trusted Customer
8 hours ago
Excellent from beginning to end. I have now bought instruments three times from Dawkes and have... Read all
Ruth Akinwale
8 hours ago
Straightforward, sincere and clear service.
S Cairns
3 days ago
Excellent service! A wide range of accessories available and a very quick dispatch of goods.
Trusted Customer
8 hours ago
Very friendly, knowledgeable and professional.
Mr William Christie
8 hours ago
Very prompt delivery. Item as described. First Class service as usual from an excellent company... Read all