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Sale Brass Instruments

Sale Returns

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange a product provided it is in a fully saleable condition, within 14 days of purchase. Returns (UK & International). All goods are available on a 14 day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

Mouthpieces

We offer a 14 day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking fee.

4.9/5

Independent Service Rating based on 882 verified reviews. Here are some recent reviews of our service...

Trusted Customer
4 hours ago
Appreciated the quick dispatch
Trusted Customer
6 hours ago
Excellent.
Trusted Customer
1 day ago
Great service, nice scheme and easy to set up direct debit for monthly payment. Thank you.
Roy
2 days ago
Excellent. My questions were answered on email and the delivery was fast
Trusted Customer
2 days ago
The goods arrived promptly
Trusted Customer
3 days ago
Chris Hart was great setting things up (from Sicily) and Josh was a great help in selecting the... Read all
Duncan Lamont Jnr.
3 days ago
Friendly and professional as always- Dawkes is the perfect place for all things woodwind!
Chris M
4 days ago
The Repairs team were amazing! I had my wife’s saxophone serviced and repairs done after ten... Read all