Menu
Basket
0
Basket

Sale Brass Instruments

Sale Returns

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange a product provided it is in a fully saleable condition, within 14 days of purchase. Returns (UK & International). All goods are available on a 14 day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

Mouthpieces

We offer a 14 day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking fee.

4.8/5

Independent Service Rating based on 911 verified reviews. Here are some recent reviews of our service...

Trusted Customer
3 hours ago
Great delivery and customer service help to questions
Trusted Customer
1 day ago
Great awhile fast delivery. And love the online videos with recommendations
Trusted Customer
2 days ago
When my package got lost, they were very happy to send my order again.
Trusted Customer
2 days ago
Prompt and efficient service as usual, arrived in a few days taking into account I ordered over the... Read all
Trusted Customer
3 days ago
Good shipping speed. However I had made an inquiry, didn't hear back before placing my order.
Linda
4 days ago
Quick delivery. Arrived earlier than expected.
Bob M
4 days ago
Excellent as aleays
Trusted Customer
4 days ago
Excellent