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Sale Brass Instruments

Sale Returns

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange a product provided it is in a fully saleable condition, within 14 days of purchase. Returns (UK & International). All goods are available on a 14 day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music. Mouthpieces

We offer a 14 day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking fee.

4.9/5

Independent Service Rating based on 897 verified reviews. Here are some recent reviews of our service...

Karin
5 hours ago
Very refreshing to find such excellent customer service. The staff I communicated with via email or... Read all
Colin Collins
5 hours ago
great service and back up , thanks, 5 stars
Sue Gibson
5 hours ago
Excellent service as always. They are easy to contact and very helpful. Whatever you need, they... Read all
Trusted Customer
5 hours ago
Excellent
MARK NORTON
5 hours ago
Quick and reliable!
Andrew Tobias
5 hours ago
Absolutely love Dawkes it’s the only proper woodwind and brass shop that I will order from online... Read all
Trusted Customer
3 days ago
Very quick and the package arrives very protected Thank you
STREAMLINE SHIPPING KHR
5 hours ago
I like using Dawkes as they are good at responding quickly and solid advice given. Always very... Read all