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Sale Brass Instruments

Sale Returns

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange a product provided it is in a fully saleable condition, within 14 days of purchase. Returns (UK & International). All goods are available on a 14 day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

Mouthpieces

We offer a 14 day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking fee.

4.9/5

Independent Service Rating based on 898 verified reviews. Here are some recent reviews of our service...

Mr Laurence Gorman
5 hours ago
Service from Dawkes was quick as always and the product just right for the job.
Ronald Richardson
1 day ago
Always keen to help with advice when asked. Very friendly staff.
Trusted Customer
1 day ago
Very good.
Trusted Customer
1 day ago
Helpful and quick service.
ROLO ESPINDOLA
2 days ago
My experience with Dawkes can be described in three words: friendly, accurate, and efficient!
Paul Smith
2 days ago
Dawkes are a brass and woodwind specialist and I have been using this company for nearly thirty... Read all
Linda Hoeft
2 days ago
Good quick service
Clive Fraser
2 days ago
Considering it is the first time i have made an online purchase, I was impressed with the speed at... Read all