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Sale Brass Instruments

Sale Returns

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange a product provided it is in a fully saleable condition, within 14 days of purchase. Returns (UK & International). All goods are available on a 14 day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music. Mouthpieces

We offer a 14 day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking fee.

4.9/5

Independent Service Rating based on 899 verified reviews. Here are some recent reviews of our service...

Trusted Customer
12 hours ago
Great range of products which I’ve always found to be available when I need something. Easy... Read all
Tony Daniels
1 day ago
Dawkes Service is excellent as always in terms of quick delivery and returns (if necessary). Also,... Read all
Trusted Customer
1 day ago
Extremely helpful and professional technician. Talked through what was needed before carrying out... Read all
Agostino Rizzotto
2 days ago
Great service
Simon P
2 days ago
Excellent service I have been buying from dawkes for a while now and have no complaint about them.... Read all
Trusted Customer
2 days ago
Beautiful instrument
Mr Anthony Thomas
3 days ago
Very fast delivery!
Trusted Customer
3 days ago
Good service