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Sale Brass Instruments

Sale Returns

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange a product provided it is in a fully saleable condition, within 14 days of purchase. Returns (UK & International). All goods are available on a 14 day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music. Mouthpieces

We offer a 14 day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking fee.

4.8/5

Independent Service Rating based on 945 verified reviews. Here are some recent reviews of our service...

Peter Evans
14 hours ago
It is always a delight to visit Dawkes. The knowledge and advice they provide is as good as it... Read all
Cerian Davies
15 hours ago
Fantastic experience in an impressive building. Staff were extremely accommodating and welcoming as... Read all
Trusted Customer
17 hours ago
Excellent as always
Trusted Customer
2 days ago
Excellent service. Just what's needed for people who live in remote areas. Thank you!
Trusted Customer
2 days ago
Holidays got in the way of what could have been a better experience. I would however Great buy from... Read all
Simon Yates
4 days ago
I booked a 'try before you buy' session at Dawkes to play a number of soprano Saxophones before... Read all
Sylvia O'Farrell
4 days ago
Prompt service. Quick delivery. Good quality.
Angelika Ciesielska
5 days ago
Professional and very fast delivery. Packed safely. I am very satisfied with Dawkes Music.