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Sale Brass Instruments

Sale Returns

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange a product provided it is in a fully saleable condition, within 14 days of purchase. Returns (UK & International). All goods are available on a 14 day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music. Mouthpieces

We offer a 14 day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking fee.

4.9/5

Independent Service Rating based on 946 verified reviews. Here are some recent reviews of our service...

Jon Mobile Duffield
10 hours ago
Excellent
Trusted Customer
12 hours ago
Very helpful and quick service
Athalie Mitchell
14 hours ago
I have had several dealings with Dawkes Music and have always had excellent service. Very happy to... Read all
Mr David Wright
18 hours ago
Dawkes always are very helpful, and give an excellent service.
Trusted Customer
1 day ago
Good thanks!
John
2 days ago
excellent, easy transaction. fast response time, polite and professional.
Trusted Customer
2 days ago
Excellent and cost effective repair of my Round Stamp Sovereign Cornet which is well over 40 years... Read all
Mr Gerard Harrison
3 days ago
Quick and efficient. Excellent choice of products.