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Sale Brass Instruments

Sale Returns

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange a product provided it is in a fully saleable condition, within 14 days of purchase. Returns (UK & International). All goods are available on a 14 day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music. Mouthpieces

We offer a 14 day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking fee.

4.8/5

Independent Service Rating based on 938 verified reviews. Here are some recent reviews of our service...

Donna
14 hours ago
Friendly and helpful, answered all of our question both ahead of our visit and on the day. They... Read all
Janice Thorn
2 days ago
Always good service
Mrs Coleen Pullen
2 days ago
Prompt and convenient. No need to go into the store, as the product was a recommendation.
Trusted Customer
2 days ago
A wonderful experience.
Trusted Customer
3 days ago
Helpful advice and quick delivery. Very good.
Lindsay
4 days ago
Excellent service. Jon was knowledgeable and very patient dealing with someone who is not musical... Read all
Steven Grainger
5 days ago
Very helpful. I needed to know that the item stocked was appropriate for my instrument, and Chris... Read all
Peter Millar
5 days ago
It was exactly as I was told about before the service. My saxophone plays beautifully since I... Read all