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Sale Brass Instruments

Sale Returns

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange a product provided it is in a fully saleable condition, within 14 days of purchase. Returns (UK & International). All goods are available on a 14 day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music. Mouthpieces

We offer a 14 day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking fee.

4.9/5

Independent Service Rating based on 941 verified reviews. Here are some recent reviews of our service...

William Christie
12 hours ago
Everything went smoothly and I was pleased with the communication from your colleagues who... Read all
Trusted Customer
21 hours ago
The requests for feedback were really annoying, and desparate
Mr ARR
2 days ago
This is the best music store and repair facility there is. I've moved from the home counties to the... Read all
Benjamin Palmer
2 days ago
Great service, very responsive and great communication throughout the entire sales process. Will... Read all
Trusted Customer
2 days ago
Fitted well. I would use this company again
Trusted Customer
5 days ago
I have not bought any music!!
Trusted Customer
2 days ago
Excellent! Very helpful and good to deal with in every way.
Andrew W
2 days ago
Always fast and professional a dedicated company