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Sale Brass Instruments

Sale Returns

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange a product provided it is in a fully saleable condition, within 14 days of purchase. Returns (UK & International). All goods are available on a 14 day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music. Mouthpieces

We offer a 14 day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking fee.

4.9/5

Independent Service Rating based on 922 verified reviews. Here are some recent reviews of our service...

Paul Tunnicliffe
2 days ago
The greeting from the shop was excellent and all aspects from the ordering, communication and... Read all
Trusted Customer
2 days ago
Efficiency and effective
Trusted Customer
5 days ago
The soot-infested instrument (following a house fire) was fully cleaned and serviced leaving it... Read all
Trusted Customer
5 days ago
Fast, efficient service and sensible price.
Carol Coslett
5 days ago
Excellent
Trusted Customer
6 days ago
EXCELLENT SERVICE. ABSOLUTELY FIRST CLASS ATTENTION TO DETAIL SERVICE.
Miss Raquel MacFarlane
6 days ago
Timely and effective.
Tracey D
6 days ago
Excellent service, quick delivery