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Sale Woodwind Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 912 verified reviews. Here are some recent reviews of our service...

David Bill METHERELL
3 hours ago
service very quick and efficient
Peter H
1 day ago
I have shopped at Dawkes both in person and online and have always found their service to be top... Read all
Trusted Customer
2 days ago
Great service and fast delivery.
Trusted Customer
3 days ago
It was a great experience. Recommend.
Trusted Customer
3 days ago
Service was absolutely brilliant, in particular the customer service team whom kept me informed... Read all
Ian Greaves
3 days ago
Prompt and efficient. Also very good value for money.
G White
4 days ago
Goods supplied as requested. Satisfied.
Trusted Customer
4 days ago
Difficult online but the team on the phone was brilliant as he put a real effort into organising my... Read all