Menu
Basket
0
Basket

Sale Woodwind Accessories

Sale Return Policy

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange the product provided it is in a fully saleable condition, within 14 days of purchase. All goods *are available on a 14-day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

*Return Exceptions

Please note woodwind reeds are not available on 14-day approval and can only be returned in ‘as new’ sealed condition.

Mouthpieces

We offer a 14-day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking/sterilising fee.

4.9/5

Independent Service Rating based on 900 verified reviews. Here are some recent reviews of our service...

Julia French
16 hours ago
My experience was very easy and professional . Everything was handled by email and responses were... Read all
Trusted Customer
3 days ago
First class service. Quick to respond and very reliable. I found the team at Dawkes did what they... Read all
Trusted Customer
3 days ago
Good
Thorir Thorisson
3 days ago
Good! I am located rather far away, but all products arrive promptly and the waiting time is... Read all
Malcolm Brown
4 days ago
I believe you are offering a valuable service. I can’t offer any more information as I only have... Read all
Markus Jauhola
5 days ago
Good service. Questions were answered quickly.
Leslie Smith
5 days ago
Fast and efficient
Mr Colin Atkinson
5 days ago
Top class service as always