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Sale Woodwind Instruments

Sale Returns

Should you wish to return a Sale product bought from us, we will be happy to refund or exchange a product provided it is in a fully saleable condition, within 14 days of purchase. Returns (UK & International). All goods are available on a 14 day approval, from day of receiving goods, with the option to return for refund or exchange if they are not suitable or damaged. In all cases return postage costs are to be covered by the customer, unfortunately these cannot be covered by Dawkes Music.

Mouthpieces

We offer a 14 day home trial period with all mouthpieces so you can test it in a familiar environment (unless custom made or special order). Any Mouthpieces can be returned for a full refund, less £5 re-stocking fee.

4.9/5

Independent Service Rating based on 905 verified reviews. Here are some recent reviews of our service...

Trusted Customer
2 hours ago
Very helpful and knowledgeable. Called back when they said they would. On time delivery as... Read all
Trusted Customer
2 hours ago
Great. As in the initial text, Michael was a great help, particularly in terms of the pros and cons... Read all
Donna B
2 hours ago
I recently visited Dawkes Music to have both my bari saxophone and alto sax serviced, and once... Read all
Trusted Customer
9 hours ago
Prompt and efficient
Mr Martin Lennon
11 hours ago
Always good and prompt service from Dawkes highly recommend
Mrs Frances Pyatt
22 hours ago
Really prompt and well packaged. Arrived on time and delivered to correct address !
Trusted Customer
1 day ago
First set of felt lost in post, replaced when I called to say not received. Great service
Trusted Customer
2 days ago
great quick delivery and no hassle return when I ordered wrong part. Brill