Our specialist trained staff are able to help you. Please contact us or call us on 01628 630800
It can be difficult to guess the sizing from a picture alone, it would be helpful if the dimensions were given in the product description. This was my first attempt to find a screw to fit the instrument I was working on. Although it is a great quality product it didn’t fit and I had to order a different one.
The supplier responded:Dear Valued Customer,
Thank you for your feedback as we are continually reviewing our products and services to improve your customer experience.
Providing better product descriptions is at the forefront of our website development. Please feel welcome to return the screw for a refund as it isn't suitable for your needs.
Dawkes Music & Windcraft Ltd are a globally recognised UK based Music Industry company that have expert staff who specialise in products, performance, teaching and repairing in the brass and woodwind sector.
Purchasing a first Instrument outright need not be an expensive risk with our buy-back scheme. Return your Instrument in good condition within 6 months and we will refund 90% of the purchase price less the original VAT paid.
|Your original purchase price:||£1.35|
|We deduct the original VAT paid||£-0.23|
|We make a charge of 10%||£-0.11|
|Total Amount Refunded||£1.01|
|Total Cost for 6 Months use||£0.34|
Purchasing outside the UK means you do not have to pay the 20% VAT. However, you may have to pay tax/charges in your own country - check with your local tax office if unsure.
Once you add item(s) to the basket and select your country (as below), the price shown will exclude VAT.
We charge in UK Pounds (less tax) and your card company/PayPal will convert this amount to your local currency.
Foreign orders received before 14:00 (Mon-Fri) are despatched the same day using a tracked and insured service. All Instruments are quality checked by our own workshop prior to despatch.