Smart new stand from Hercules that has an ituitive auto grip system to help hold your Sax safely. When the weight of the instrument touches the supporting arms they close in around the bell to hold it rock solid. As you lift the sax away the mechanism releases and the sax is easily and safely removed.
Loosely fitted yellow cone on the stand came off when moved without me noticing (expect it should be a more permanent fit) and caused irreparable damage to my sax with the bell rubbing against metal, caused a dent and scratched the bell, to add insult to injury i cannot contact Hercules stands as they have no contact number or customer service for after care on the internet, only the distributor who cannot help, do not risk using this stand
The supplier responded:Hi, thanks for your feedback. We're sorry to hear about the incident with your sax and the stand. The UK distributor should be able to help with this. Whilst no stand is ever perfect we do find the Hercules to be generally very well made and reliable with various members of our staff owning and using them for their own Saxes so it's a shame you had this issue.
Not a fan of this stand - others may disagree. Had one to try out but found the mechanism a bit sloppy for Alto Sax; on the plus side it would help prevent the Sax ending up on the floor. The auto grip system worked best on Tenor Sax. To Dawkes credit they exchanged the AGS for a standard Hercules stand which I prefer.
Buy with confidence knowing that the shop you're dealing with has been voted by the public as the 'Best Classical Instrument Shop' in the UK in 3 of the last 4 years. (Music Industry Association Awards 2011, 2012 & 2014).
Dawkes Music also achieved 99% satisfaction in 2014 and 2015 from thousands of independent customer reviews and was awarded the Feefo Gold Award for customer service.
Try your item at home, in a lesson, in the band and make sure it's perfect for you. If you are not convinced we can refund the item in full upon return. (£3 re-stocking fee on any mouthpieces, approval not available on reeds).
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