Position: SALES SPECIALIST (Full Time)

Maidenhead · Monday–Saturday · 09:30–17:30 · Closing date: 11 May 2026

Is this you?

You play woodwind. You've taught — or you teach now. You love talking about instruments with people who really care about them. And you've sometimes wondered whether there's a job that feels more like your musical life and less like just a job.

If that's you, keep reading. This role was written with you in mind.

Not a typical music shop

Dawkes has been here since 1966. Sixty years of helping musicians find the right instrument, the right reed, the right mouthpiece — and knowing the difference when it matters. We're one of the UK's leading specialist woodwind and brass retailers, and we're still growing.

The people who work here play. They teach. They repair. They know their instruments from the inside out — and they care about the musicians who walk through our door.

What the role looks like

You'll work across the sales floor as part of a close-knit, experienced team. Every day is different — a professional clarinettist trying a new instrument in the morning, a parent choosing a first trumpet for their child in the afternoon, a teacher looking for reeds they can't find anywhere else.

We use a zone-based structure on the floor, which means you always know what you're responsible for. Your role isn't just selling. It's knowing your products deeply, giving advice that's genuinely useful, and being the kind of person customers come back to.

What we're looking for

An advanced woodwind player — you play seriously and you know what that feels like from a musician's perspective
Teaching experience — you understand how musicians think, what they need, and how to have that conversation
Real product knowledge — you can talk about construction, sound, feel, and history with confidence
Strong communication — clear, warm and honest with customers and colleagues
Comfortable with systems — we use NetSuite and a live appointment diary; we need people who engage with tools rather than avoid them
A genuine interest in the Dawkes Academy — we're building a content and training programme and want people who want to be part of it

Key Information

Contract	Full time
Hours	Monday–Saturday, 5 days per week, 09:30–17:30
Location	Reform Road, Maidenhead, SL6 8BT
Salary	Competitive, relevant to experience
Closing date	11 May 2026

What you'll actually do

Woodwind appointments — one-to-one time with customers trying instruments
Product advice across the full range, in store, by phone, and online
Instrument prep and QC — every instrument that goes to a customer is checked and ready
Dawkes Rewards sign-ups — helping customers join our loyalty programme
Contributing to Dawkes Academy content alongside the rest of the team
Building relationships with local teachers, schools, and players

Something worth being part of

2026 is our 60th anniversary. We're not coasting on that — we're building on it. A new Rewards programme, new Academy content, new supplier partnerships, multiple 60th anniversary events throughout the year. It's an exciting time to join.

The survey we ran with our team at the end of 2025 told us that 91% of the people here feel connected to why we do this. That's not an accident. It's the product of sixty years of caring about musicians. We'd like to find someone who wants to be part of what comes next.

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