Our specialist trained staff are able to help you. Please contact us or call us on 01628 630800
A poorly crafted reed, unevenly scraped. I found it unusable.
The supplier responded:Hi, many thanks for your recent order. We're sorry to hear you are unhappy with the reed. We can offer a refund or replacement as part of our standard 14 day approval and customer promise. If you'd like to arrange this please contact me directly via emali (samg@dawkes.co.uk). Regards - Sam, Sales Dept
Dawkes Music & Windcraft Ltd are a globally recognised UK based Music Industry company that have expert staff who specialise in products, performance, teaching and repairing in the brass and woodwind sector.
Purchasing a first Instrument outright need not be an expensive risk with our buy-back scheme. Return your Instrument in good condition within 6 months and we will refund 90% of the purchase price less the original VAT paid.
Your original purchase price: | £16.95 |
We deduct the original VAT paid | £-2.83 |
We make a charge of 10% | £-1.41 |
Total Amount Refunded | £12.71 |
Total Cost for 6 Months use | £4.24 |